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2009 Dealer Resource Guide for Euro Delivery. Important read!

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Old 01-19-2010, 08:00 AM
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EDIT: by TIME89 on 2010-01-27 @ 16:35 PST

I just get this e-mail from Audi, so that why I removed pdf file from this post.
Send me PM if you have any "question"

Hello TIME89,
The "2010 Dealer Resource Guide" is considered an internal company document and we ask that you please refrain from posting it on the Forum for public view. Readers should contact a participating dealer for assistance with any program questions, or contact Audi directly at europeandeliveryprogram@audi.com for further clarification.
Thanks again for your support and we appreciate your cooperation and understanding!

Kind regards,
The Audi European Delivery Program
It is unfortunate that the Resource guide was removed as I was in frequent contact with Audi European Delivery (Gary) and this did not help my experience in the slightest with regards to the Dealership responsibilities.

I recommend anyone participating in this program ask Gary for a list of what the dealership is required to do.

Last edited by CFGTTS; 01-29-2010 at 03:06 PM. Reason: comment on removal of guide.
Old 01-19-2010, 08:29 AM
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Originally Posted by CFGTTS
It gives information about customer responsibilities and also Dealership responsibilities. You will now know what the dealership should be doing and when!!!!
Thank You, CFGTTS!
Old 01-26-2010, 01:43 PM
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Default paging iamaudi.com!!!!

Scott!!!!
Any chance you get 2010 version of this document?
Old 01-26-2010, 08:24 PM
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I was just thinking the same thing. It would be nice to have the updated 2010 info
Old 01-26-2010, 11:25 PM
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Thanks, CFGTTS. I appreciate you sharing this document.
Old 01-27-2010, 06:28 AM
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There is probably no updated info as it is probably the same! Gary wrote this document when he took over last year. You can always ask Gary if want an updated version, but as far as I know there has been no change to the program!
Old 01-27-2010, 06:39 AM
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I was reading through the document and found a discrepancy: according to the document, you have 60 days from the date the full payment is made to pick up the car. But according to Gary, you have 60 days from the production date. What gives? Does anybody know?
Old 01-27-2010, 07:31 AM
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Originally Posted by CrazyIvan
I was reading through the document and found a discrepancy: according to the document, you have 60 days from the date the full payment is made to pick up the car. But according to Gary, you have 60 days from the production date. What gives? Does anybody know?
CrazyIvan - send e-mail to Gary and us know his answer.
Old 01-27-2010, 08:42 AM
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Originally Posted by TIME89
CrazyIvan - send e-mail to Gary and us know his answer.
Waiting on reply from Gary. Will post as soon as I know something.
Old 01-27-2010, 09:28 AM
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Originally Posted by CrazyIvan
Waiting on reply from Gary. Will post as soon as I know something.
I send him e-mail also and invite him join our thread and answer some questions that we have.


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