ThomasWShea

yeah, i hear you, but IF these are 3 exceptions, it seems like that would still point to some atypical situation that all 3 have in common because the cracks are in the same spot. If the 3 individuals don't mind sharing, where are you? i.e. what city / region? and what are the dealers involved? sharing the dealer info with audi may help...i.e. if a dealer is ham handed, and breaks a lot of stuff, audi is going to know that even if they won't share that to the outside world. just thinking out loud...

MarkIndy

I bought mine from Audi Hoffman Estates, IL. I live in the Indianapolis area and my maintenance is done at Audi Indianapolis. When I first reported it to the dealer in Hoffman Estates, they told me I must of done it somehow. It wasn't until I showed them the picture from their listing that they told me I was SOL. Mine was an Audi CPO vehicle.

ThomasWShea

CPO doesn’t come with any warranty? Or does CPO just mean you have the option to buy the warranty because they inspected the vehicle and it met their CPO criteria?

Either way i think that is a low class move on the dealers part to not replace the part when it was cracked pre-sale. even tho they probably have an as is clause, replacing the trim piece seems like it would just be good business and they would probably end up making more from you in the long run because of it.

MarkIndy

CPO does come with a warranty. Kind of the whole point in CPO. I was told by some other folks (not from Audi) that the dealer in Hoffman Estates isn't the best but not the worst when it comes to taking care of customers. They knew I was from out of town...

ctsooner

Let’s see what they say. I doubt anything will come of this, but thanks for doing what you are doing.