eppoh7

Don't know if anyone really checks this forum, but thought i would give it a shot. for you Chicago guys, where do you have your service done? I purchased from McGrath in Glenview, and have been planning to try them for service. When i had my A4, i used The Exchange and Fletcher Jones (city). I live downtown, so FJ is the closest choice, but i have not always had a good experience with them. However, i did use FJ (MB Chicago) when i had my MB, and had a good experience.

Does anyone have an opinion on McGrath?

NVThs1

For what it is worth, I was never a fan of McGrath Acura and the sales team in Westmont before and after the move. I use Continental Audi in Naperville as I live in the burbs. Sorry, no feed back about the dealers in or closer to the city.

eppoh7

Thank you for your advice, Naperville is a little far for me, but i will keep it in mind. I will report back on my experience. Thanks again!

ChipB

Suggest you post this question over on the Quattroworld Chicagoland forum - there's a lot more traffic over there:

http://forums.quattroworld.com/lrqc/

redherring

I've only had mine in twice to McGrath (bought there also), but have not had any problem with them at all. A nice feature about them if you're in the city is that the Golf Metra stop is walking distance to the dealer.

jmcturnan

I live downtown and have quite a bit of experience with Fletcher Jones. I am not a fan, however it is mostly because their outrageous labor rate: $130-140/hr. The quality of their work is usually solid.

Their best skill is identifying items they say need replacement a) you were unaware of and b) about 6 months or 5k before they really need replacement.

I have found the parts department to be generally resourceful and sympathetic.

Overall I avoid them. I use them for oil changes in order to keep my Audi extended engine warranty which was given to cars with the 1.8t which were susceptible to the sludge problem.

rivan4.2

I live in Ravenswood, or 40 miles door-to-door from Continental, and have no qualms about going out to Naperville for all of my service. They recently expanded the service department so you'd have no problem getting a quick appointment.

Definitely worth it IMO.

PRL25

I would refer you to McGrath in Glenview. Nice shop, good straigt forward advisor's. They also will provide you with a Audi to drive. Ask for Norberto. He has been there for at least 8 years.