Account confusion?

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Apr 4, 2002 | 09:43 AM

Jim Stoner

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Joined: Jun 2000

Posts: 34

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Account confusion?

I think I messed things up. Rather than change my existing account:
Jim Stoner
jimmy.stoner@ebay.sun.com,

I tried to set up a new account:
Screen name: jimmy94507
e-mail: jimmy94507@earthlink.net
(tracking # 302776)
I received no e-mail so I could not complete the process. Went to
the URL that came back from "status", but, it ended with ...cookie=deleted
and URL would not work since it couldn't resolve "deleted"???

So, I went back to my original account and tried to change the
e-mail address to "jimmy94507@earthlink.net". Got an error that
this is taken. So I followed the status to new link URL which
still ended with ....cookie=deleted, but,
new tracking #:125586.

My original screen name is fine but I need to change
my e-mail to: jimmy94507@earthlink.net

What/how can I get this resolved?
Thanks, Jim

Apr 4, 2002 | 10:54 AM

Johannes Erdfelt

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Joined: Mar 2000

Posts: 3,401

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The tracking page you're referring to specifically deletes cookies

The reason being is that it's a security hole. The reason we send an email to your account is to validate that the email address exists and works. This is to ease our maintanence (for when you forget your password and we send you an email) and to curb abuse.

If we left the cookie in the email we log, then you would skip the whole step of making sure the email address worked. That's why it didn't work.

We show in our system, that the email was successfully delivered to earthlink.net. You'll need to work with them to figure out why you didn't receive it.

Once you've figured that out, then you will be able to use your new account.

Apr 4, 2002 | 02:24 PM

Jim Stoner

Thread Starter

New Member

Joined: Jun 2000

Posts: 34

Likes: 0

Re: The tracking page you're referring to specifically deletes cookies

Johannes,

I still have not received an e-mail to validate the new account:
Screen name: jimmy94507, e-mail: "jimmy94507@earthlink.net".
Can you delete this new account, since I can't get access.
Then, I can change my original account: Screen name: Jim Stoner,
to the new e-mail address.

Thanks, Jim