souTThie

What dealer has the best service department east of 495? Are there any service departments one should definitely avoid?

tehA8PIMP

In 8 years, I have tried Brookline, Clair/Prime/Westwood, and Bernardi. It comes down to the service advisor you get

Brookline- be careful. I do know and like one tech there, Demi is his name

Clair- Jeff is a great advisor. I would stick with him. The last two I ran into there messed up a recall, having me sit around when they never even ordered the parts in advance as they said they would prior to the appointment

Bernardi- Phil Fabio. Old school V8 owner himself, they did the recall when Clair wiffed it. Honestly, they did come up with a ton of unnecessary work on an estimate that day. They are hard up for business, it is sad, pathetic, amatuerish and to a degree, criminal in my opinion.

pierreb

Been pretty happy with Herb Chambers in Burlington, but i'm probably done with dealers now.

kleinewunder

No Saturday hours is a PITA though. I wouldn't use any dealer for nonwarranty work.