audi steps up to the plate....

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Old 03-10-2005, 09:51 AM
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Default audi steps up to the plate....

Let's not talk about history for the moment.

I wrote one of my letters to Johan de Nysschen and coppied it to the head of US Audi Sales. Indicating my loyalty to the brand (VW too) and history of repair with LULU. My concerne was based on this car being a long term 150K mile car. After two weeks of very freindly conversations. AoA customer service stepped up to the plate In a ways I believe is acceptable.

Keep in mind the allroad 2003, has 53K miles and 18 months left to the lease.

Option 1:

Full AoA new car warranty extension (not maintanance) to the end of the lease period (18 months or 100K miles.) No deductable will apply, Loaners, roadside as per a new car, etc.

(I can void my AWB warranty and get a $1000.00 refund.)

Option 2:

Work out a trade with the allroad and get into another Audi of choice.. make the best deal, take advantage of any other offers and AoA will pony up another $3000.00 off the negotiated price.

I don't know what I'd get for the allroad from a dealer. But the buyout on the lease is about $33,000

Opinions please.
Old 03-10-2005, 10:40 AM
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Default That is a tough choice. Are you planning on buying the car after your lease is up?

If not then take option 1. You alredy encountered the big problem on the car.

If you are then try to see what they can do for you after your lease is up.

hope that helps.
Old 03-10-2005, 10:52 AM
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Default Is this a problem car?

Even if the car is reliable and running well at this point, I would look at a new lease, and take the $3K. You still get your $1K back from AWB as well, full warranty on the NEW car, or a low mileage CPO car (if you're comfortable with that).
Old 03-10-2005, 11:15 AM
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Default The goal was to keep it..

My history with Audis are 150K miles and no problems. OK the turbo motor may not be the best long term. The problem is..I'm finding.. that Audi Finance wants $33K for early termination.
DCH has a clone of my car with only 33000 miles and its selling for $30K.

So I'm pretty upsidedown.

I could Ebay it with the AWB extended warranty... hmmm? Perhaps I'd break even?

Most likely I'll keep it.. because business sucks and I'm not paying anything more per month than I am now. nor taking anything out of pocket. choices...choices...
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