55k service and new battery
08-21-2017, 08:50 PM
#1
AudiWorld Senior Member
Thread Starter
55k service and new battery
I dropped off my 2012 2.0T for the 55k service and they quoted $290. Hmm, seems a little low. Later in the day they called me to say I need to replace my failed battery. Strange, I just replaced it this month with a new OEM battery. I told them to go ahead and code the new battery. When I went to pick up the car I noticed they charged an HOUR to code the battery. They said it's 0.5 hours to install the battery and 1.0 hours to code it. My question is, was it necessary to do that or did I just waste $145 on an hour of labor? How do I verify that they even coded the new battery?
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
Last edited by Parsec; 08-21-2017 at 08:53 PM.
08-21-2017, 09:10 PM
#2
AudiWorld Member
I am curious as to why the battery had to be changed when it was only a month old. As for then skipping stuff on the 55K service (engine air filter) I would go back and have them finish the rest of the service they neglected to do. But my trust in the dealer is diminishing as I read your post considering they got the model/year wrong and they have your vin.
08-21-2017, 09:23 PM
#3
AudiWorld Super User
I dropped off my 2012 2.0T for the 55k service and they quoted $290. Hmm, seems a little low. Later in the day they called me to say I need to replace my failed battery. Strange, I just replaced it this month with a new OEM battery. I told them to go ahead and code the new battery. When I went to pick up the car I noticed they charged an HOUR to code the battery. They said it's 0.5 hours to install the battery and 1.0 hours to code it. My question is, was it necessary to do that or did I just waste $145 on an hour of labor? How do I verify that they even coded the new battery?
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
So to be nice, the dealer lightened your wallet unneccessarily.
08-21-2017, 09:28 PM
#4
AudiWorld Super User
I am curious as to why the battery had to be changed when it was only a month old. As for then skipping stuff on the 55K service (engine air filter) I would go back and have them finish the rest of the service they neglected to do. But my trust in the dealer is diminishing as I read your post considering they got the model/year wrong and they have your vin.
Thus, the dealer didn't know that a new battery was installed, and also wasn't coded, so the data readings to him looked like a bad battery.
08-21-2017, 09:36 PM
#5
AudiWorld Member
When you replace a battery in newer Audi's, the power management system remembers the old battery data until you recode for a new battery.
Thus, the dealer didn't know that a new battery was installed, and also wasn't coded, so the data readings to him looked like a bad battery.
Thus, the dealer didn't know that a new battery was installed, and also wasn't coded, so the data readings to him looked like a bad battery.
I am kind of surprised that no one picked up on the wrong model on the work order. even though they clearly where plugged into the system for the battery..
08-22-2017, 02:59 PM
#6
AudiWorld Newcomer
Join Date: Jul 2017
Posts: 4
Likes: 0
Received 0 Likes
on
0 Posts
I dropped off my 2012 2.0T for the 55k service and they quoted $290. Hmm, seems a little low. Later in the day they called me to say I need to replace my failed battery. Strange, I just replaced it this month with a new OEM battery. I told them to go ahead and code the new battery. When I went to pick up the car I noticed they charged an HOUR to code the battery. They said it's 0.5 hours to install the battery and 1.0 hours to code it. My question is, was it necessary to do that or did I just waste $145 on an hour of labor? How do I verify that they even coded the new battery?
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
As for the 55k service, all it says is "A4 09-10 2.0 Minor Service". Is there any way to tell what they did? Kind of annoying they couldn't even get the model correct. Looking at the parts list, I can only tell they changed the oil and cabin air filter. Since they skipped the engine air filter, who knows what else they skipped such as cleaning the snow screen or the plenum panel. Looks like I will have to go and redo parts of this service myself for peace of mind, but if anyone knows what is performed during a "minor service" please tell. Audi clearly has a service schedule by year, model and engine, so I don't know why they didn't just follow the 2012 schedule for a Q5 2.0T.
