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Is the MY 2009/2010 Plastic Water pump issue 100% dealt with?

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Old 10-20-2011, 01:33 PM
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Default Is the MY 2009/2010 Plastic Water pump issue 100% dealt with?

I have heard nothing for ages about this issue but the spreadsheet still shows outstanding Plastic type pumps on many Q5s.
Is anyone still driving a car with this pump or have Audi completed the refits?
Can I remove the color coding from all those fitted that I have no reports on?
Old 10-20-2011, 02:06 PM
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If anyone hasn't had it fixed under the recall they're tempting fate this winter.
Old 10-20-2011, 04:47 PM
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It Better Be

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Old 10-20-2011, 06:50 PM
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Originally Posted by hmn4858
If anyone hasn't had it fixed under the recall they're tempting fate this winter.
Was there ever an official recall? I had mine replaced due to failure and assumed that a recall was coming but I don't recall getting a notice. Maybe Audi knew not to notify those that already had the pump replaced.

You're right about tempting fate...those plastic pumps have a short lifespan.
Old 10-21-2011, 01:08 AM
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Service action campaign 19H1/F1 not an actual recall.
Old 10-21-2011, 01:18 AM
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Originally Posted by HaveBullDogWillTravel
Was there ever an official recall? I had mine replaced due to failure and assumed that a recall was coming but I don't recall getting a notice. Maybe Audi knew not to notify those that already had the pump replaced.

You're right about tempting fate...those plastic pumps have a short lifespan.
Hmmm I seem to recall folks that got stranded got Audi care for free if they didn't already have it. Some got a payment made for them at Audi financial as well. I believe everyone got an extended warranty on the power train. I got a letter several months ago from Audi along with a form to seek reimbursement if I had primitively had it fixed or somehow paid money out of pocket due to it.
Old 10-21-2011, 03:35 AM
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I actually had my replacement pump replaced at the 15,000km service a few months back. The service guy said that they just wanted to make sure all Q5's were using the same pump
Old 10-21-2011, 08:23 AM
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Originally Posted by hmn4858
I believe everyone got an extended warranty on the power train.
I know I missed that notice. I hope it's true
Old 10-22-2011, 05:17 AM
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Is this seperate to the replacement in June 2010? or is time moving faster than you think it is?
Old 10-23-2011, 02:47 AM
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Originally Posted by Jusforfun
Is this seperate to the replacement in June 2010? or is time moving faster than you think it is?
Yep, this was in addition to the original replacement due to failure in June 2010. So we are effectively now running on our 3rd pump: 1) the original that failed in June 2010, 2) the one that replaced the original in June 2010 and 3) the replacement of the replacement in July 2011.

The June 2010 replacement had not shown any signs of failure and was apparently only replaced to ensure that they knew for sure that all pumps had been replaced with the correct pump. Interestingly though they also replaced a drive pulley in that region at the same time, saying that it was damaged and had subsequently damaged the drive belt - good one guys!
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