User 71423

The past two days I've started using Apple Carplay with MMI in MY21 as I like that it has my calendar items and other apps I can launch. However, I've noticed that twice so far it's booted my phone out somehow where carplay is no longer on the screen and the Audi interface takes over. I then have to reconnect my phone to the MMI for Carplay to resume. Anyone else experience this issue? I'm wondering if it's an iOS issue or an Audi MMI issue. I just updated to the latest version of iOS yesterday so not sure if this was an issue from before?

kocyk123

Are you using OEM Apple cable?

User 71423

It's wireless Carplay in this model, no need for cables.

DirkM

I have been using CarPlay with my iPhone 12 Pro almost exclusively since I got the car and am pleasantly surprised that it is rock solid. No disconnects so far on my up to 1 hour long drives.

I have learned though that I should not try to connect to the car's WiFi manually, it somehow has to connect via Bluetooth first and will then switch automatically to the 5GHz WiFi for CarPlay.

Buggravy

It has been happening to me frequently as well. It also happened with about the same degree of frequency in the last couple months of ownership of my '19 E-tron, so I think it has to be phone or iOS related. I'm on an iPhone XR. The cynic in me says it's the preprogrammed glitch that activates in accordance with a new iPhone release.

VirTERM

My iPhone X disconnected and then reconnected at least three times in the last couple of weeks.

Jonathan Clayton

I see this fairly often in my 2018 with iPhone XS. I've tried multiple cables, including Apple OEM. It works most of the time, but will sometimes drop the car play connection or more often not start car play when plugging in the cable. A quick unplug / plug in of the cable and I am back in business.

VirTERM

just to clarify, I am using wireless car play

DirkM

Maybe it's worth to change the subject and mention that this is about the 2021+ MIB3 with wireless CarPlay. 2018-2020 with MIB2 MMI do not have wireless CarPlay and would not be affected.

Erica Rosenberg

Did you ever find a solution or what is wrong. I have a brand new 2021 q5 and the iPhone XR and from day one literally disconnects and reconnects and cuts off call every time I'm in the car. I didnt get Navigation because I was told I could use CarPlay and now it never works so am completely frustrated and dont know what to do. My phone is through work and not due for an upgrade until August and dont want to get hit with having to purchase a new phone just to use with the Carplay......