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Is Your Wireless Charging Pad No Longer Working?

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Old 03-07-2020, 03:16 AM
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Default Is Your Wireless Charging Pad No Longer Working?

Anyone experience their wireless charging pad no longer functioning? Mine in my 2019 Prestige gives me the following message: "The device cannot be charged as there is another object in the charging cradle". There is nothing in the charging cradle other than the iPhone. Just want to check whether there may be a simple fix prior to bring it in.
Old 03-07-2020, 10:14 AM
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Originally Posted by 1sato
Anyone experience their wireless charging pad no longer functioning? Mine in my 2019 Prestige gives me the following message: "The device cannot be charged as there is another object in the charging cradle". There is nothing in the charging cradle other than the iPhone. Just want to check whether there may be a simple fix prior to bring it in.

haven’t had any issues with mine. Is your phone case perhaps interfering ? Sometimes if I have a pop socket on my case (the button on exterior case) , it will interfere.
Old 03-07-2020, 10:43 AM
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No, nothing attached iphone 8. Plus I'm easily able to wirelessly charge my phone outside the vehicle via qi charger.
Old 11-13-2020, 05:34 AM
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Originally Posted by 1sato
Anyone experience their wireless charging pad no longer functioning? Mine in my 2019 Prestige gives me the following message: "The device cannot be charged as there is another object in the charging cradle". There is nothing in the charging cradle other than the iPhone. Just want to check whether there may be a simple fix prior to bring it in.
Same issue with my 2019 audi sq5 prestige it started a couple days ago.
Old 11-13-2020, 06:38 AM
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Eventually dealer replaced under warranty. All is fine presently.
Old 11-13-2020, 07:50 AM
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Originally Posted by 1sato
Eventually dealer replaced under warranty. All is fine presently.
awesome will contact audi
Old 04-04-2024, 09:57 AM
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Originally Posted by 1sato
Eventually dealer replaced under warranty. All is fine presently.
I have same issue for my 2019 A5. Did Audi explain the cause and solution. I may be beyond warranty for that issue, not sure
Old 04-04-2024, 03:41 PM
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Mine is more of a trickle charger but it's doing something at least
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