TDI Goodwill Package
03-04-2016, 10:59 AM
#1
AudiWorld Senior Member
Thread Starter
TDI Goodwill Package
My package arrived today, March 4. However, the cards included in the package are good through January 2017; in other words, not the 1 yr promised on the website. Follows is the quote from the website:
Go to a Service Adviser to activate the cards. They know what needs to be done.
Sales manager in the front showroom didn't have a clue; and told me that I needed to call to make an appointment for a vehicle inspection before I could activate the program.
Also interesting is that the package I received in the mail is for the A3 2.0 TDI. It did, however, appear to activate my 3.0 TDI Q7 properly. I guess I'll find out for sure when I try to buy something with the VISA card or the Audi Dealer card, and/or if I call for roadside assistance.
When do the cards expire?
Both cards expire one year after the date of card issuance. Please note that the issuance date is when the card is sent, not the date when it is activated at a participating Audi dealership. For this reason, we encourage you to activate your Audi TDI Goodwill Package as soon as possible after receipt. For additional information please visit https://www.audiusa.com/diesel or call the Audi Customer Experience Center at 1-800-822-2834.
Both cards expire one year after the date of card issuance. Please note that the issuance date is when the card is sent, not the date when it is activated at a participating Audi dealership. For this reason, we encourage you to activate your Audi TDI Goodwill Package as soon as possible after receipt. For additional information please visit https://www.audiusa.com/diesel or call the Audi Customer Experience Center at 1-800-822-2834.
Sales manager in the front showroom didn't have a clue; and told me that I needed to call to make an appointment for a vehicle inspection before I could activate the program.
Also interesting is that the package I received in the mail is for the A3 2.0 TDI. It did, however, appear to activate my 3.0 TDI Q7 properly. I guess I'll find out for sure when I try to buy something with the VISA card or the Audi Dealer card, and/or if I call for roadside assistance.
Last edited by DUTCH VanAtlanta; 03-04-2016 at 12:03 PM.
03-05-2016, 04:25 AM
#2
My package arrived today, March 4. However, the cards included in the package are good through January 2017; in other words, not the 1 yr promised on the website. Follows is the quote from the website:
Go to a Service Adviser to activate the cards. They know what needs to be done.
Sales manager in the front showroom didn't have a clue; and told me that I needed to call to make an appointment for a vehicle inspection before I could activate the program.
Also interesting is that the package I received in the mail is for the A3 2.0 TDI. It did, however, appear to activate my 3.0 TDI Q7 properly. I guess I'll find out for sure when I try to buy something with the VISA card or the Audi Dealer card, and/or if I call for roadside assistance.
Go to a Service Adviser to activate the cards. They know what needs to be done.
Sales manager in the front showroom didn't have a clue; and told me that I needed to call to make an appointment for a vehicle inspection before I could activate the program.
Also interesting is that the package I received in the mail is for the A3 2.0 TDI. It did, however, appear to activate my 3.0 TDI Q7 properly. I guess I'll find out for sure when I try to buy something with the VISA card or the Audi Dealer card, and/or if I call for roadside assistance.
03-05-2016, 05:50 AM
#5
AudiWorld Senior Member
Thread Starter
03-05-2016, 07:21 AM
#7
AudiWorld Senior Member
Thread Starter
I was assured by the Audicare Customer Service Rep that the Roadside Assistance is based on VIN; and my VIN shows as registered in the program.
Last edited by DUTCH VanAtlanta; 03-05-2016 at 07:24 AM.
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03-05-2016, 08:20 AM
#9
AudiWorld Senior Member
Thread Starter