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2017 Steering wheel buttons not working (sort of)

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Old 12-05-2021, 02:20 AM
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Default 2017 Steering wheel buttons not working (sort of)

I have a bit of an odd issue here. A few weeks ago I turned the wheel heater on but the dash message flashed so quickly that I couldn't tell if it was on or off. So I pressed it again quickly and no message showed. I then noticed that the skip track/phone/heated wheel buttons were all all not working. All other buttons work as they should.

A few days ago, after I first started the car, I hit the heater button just to see if it would come on - and it did. Then after driving for 5 minutes none of the buttons worked (L side and R side buttons and paddle shifters). All buttons were still illuminated. After a few more minutes of driving, things went back to previous (skip track/phone/heated wheel buttons not working, but all others function as normal and all are illuminated). Now my heated wheel is stuck on the ON setting (which it's such a bad thing right now as it's winter here).

Is there anything that I can do to further troubleshoot? Any similar experiences or recommendations?
Old 12-05-2021, 02:24 AM
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I should also add, fuses look OK and no codes came up when scanned. Could I have somehow glitched the MMI when I originally quickly pressed the heater button? Should I try to reinstall the MMI? Or could there be a lose connection somewhere?
Old 12-05-2021, 04:53 AM
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Probably the buttons lose contact in the plug in the steering wheel. You would have to unfasten the airbag and check the plug connections.
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