Originally Posted by mhoran89

Service advisor told me below the drivers seat.
Regardless of which seat it is under, he also mentioned you have to take the seat out to replace the battery.
So long story short... don't let the battery die often or you are looking at $400+ in labor plus the cost of the replacement battery. Note this is also due to programming for the auto start/stop.

Originally Posted by Aphor

In my 2017, the battery is under the front passenger floor mat, very easily accessible, no tools required.

Originally Posted by NABS4

The service adviser is wrong.

Originally Posted by NABS4

The service adviser is wrong.

Originally Posted by ang934

They told me under the middle-row seats. So if you replace the battery without reprogramming, what happens? If its just that the start-stop doesn't operate, I'd call that a plus.

Originally Posted by NABS4

I strongly doubt there is any "reprogramming" required for a battery replacement. A classic playbook move from a service advisor to sow uncertainty into owners' minds.

Originally Posted by ang934

According to the source "Internet" either the dealer can reprogram it, OR after 10 engine starts, the system will learn the characteristics of the battery and program itself.