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iPhone myAudi app lost contact with vehicle

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iPhone myAudi app lost contact with vehicle

 
Old 01-20-2019, 12:40 PM
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Default iPhone myAudi app lost contact with vehicle

the app does not show mileage and vehicle status anymore. It is said I need to activate service and link the primary user with the vehicle. Anybody know how to do that? I did try to log in on the vehicle with my pin, it is said service is currently available. Not sure what else to do. 19 Q7. Thanks.

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Old 01-21-2019, 07:12 AM
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Could be an outage with the Audi Connect service (it happen pretty frequently) go to this site and check your subscription status.. https://www.myaudiconnect.com/#/user/login
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Old 01-21-2019, 08:32 AM
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Thanks, I checked the service is active. When I refresh the app, got an error msg.
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Old 01-21-2019, 08:47 AM
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I deleted key user and added again. It works now.
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