RS 7 Discussion forum for the Audi RS 7

Kick-to-Open Hatch Not Working

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Old Aug 21, 2022 | 01:54 PM
  #1  
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From: Goshen, Indiana
Default Kick-to-Open Hatch Not Working

Greetings from Indiana (USA). I just purchased a slightly used 2021 RS7 from a private, non-Audi dealer. The kick-to-open hatch feature isn't working. I've followed the instructions in the owner's manual, I've watched videos on YouTube, and I had my car salesman send me a video of him using the feature on another RS7 that's for sale at his dealership. (I didn't realize it wasn't working until after I bought it and drove it home from the dealership which is 2.5 hours away from my house.) I kick my foot under the bumper and nothing happens. I took my RS7 to the local Audi dealer a few days ago to have it looked at. I had never been to that dealer, because this is my first Audi. The service department advisor who greeted me said that he's never seen an RS7 that had the kick-to-open feature, and he said that he doesn't think it even has it. I disagree with him. Ultimately, the other service department employee told me that they just don't know. They don't know if my car has it, they don't know how to fix it if it does have it. Then they told me to go ask a salesman, so I did. He said that he thinks it's "supposed" to have it. This is maddening. This is my first Audi, I spent A LOT of money on it (over six figures), and the dealership is telling me, "We don't know. Sorry bout your luck." I guess I should take it to a different Audi dealer???

Today, I decided to get under the rear bumper to look around, and I found a protruding plastic piece that I wouldn't be surprised is the sensor/module for the kick-to-open feature. Please look at the pictures I have attached. The protruding black piece of plastic, which has a hole right in the middle, had a wired module sort of sitting in it. I lifted up the wired module and saw that a piece of the black plastic was broken off and the interior of it, which is a typical-looking green microchip, appears corroded maybe from getting wet.

Anyone on here know if my car has the kick-to-open feature? And if it does, does anyone on here know if the pictures I took are the actual sensor for it? Maybe it's just broken or somehow inoperable? Thanks in advance.



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Old Jun 29, 2023 | 02:09 PM
  #2  
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What ever that box is it looks to be broken with a PCB exposed and some corrosion on it from being exposed to the elements. Your thumb is covering the part number, If we can get a better photo of the numbers I can look up the PN and let you know what it is. I too have a 2021 RS7 the kick to open is hard to get to work but does work for me.
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Old Jun 29, 2023 | 05:27 PM
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From: Boerne
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Do you have a carbon fiber package (rear diffuser)? I ask because I know some cars (mine included) with carbon fiber have it disabled. Not sure about the RS7 so this is just speculation. Congrats on the new sled, RS7 is my favorite.
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