Audi crappy warranty
10-15-2008, 10:05 AM
#1
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Audi crappy warranty
I took my RS4 in because I started hearing this clunking noise under the floorboard during hard breaking and when ever I would pull in and out of parking spaces. Audi had the car for a couple of days and comes back to me and says that it was loose sub frame bolts ant that it is going to cost me a couple hours of labor and parts!!!!! I asked why and they told me that it was an adjustment and that adjustments are not covered after 6000 miles or 6 months. Why would audi not cover a Structural part of the car under warranty??
10-15-2008, 10:14 AM
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Probably because you have a ****ty dealer. I'd argue that the parts came lose through no fault...
Of yours and that it was most likely badly assembled at the factory.
10-15-2008, 10:51 AM
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Call Audi Client Relations and demand satisfaction.
I've read the warranty. "Adjustments" are clearly things like front end alignments and headlight aim. Understandably Audi limits those to a reasonable period after new car delivery. Repairing a structural defect is a covered repair, both under the Audi warranty and the law. I am certain that Audi corporate will take care of you, and I would strongly suggest you find a different Audi dealer. This one clearly has no idea what they are doing.
10-15-2008, 01:23 PM
#7
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Great car, great manufacturer but WTF? Really WTF?
I am sorry but Audi needs to get their **** together. This is not VW. The RS4 used to be the halo car.
Hey Audi:
Fix DRC.
Fix the subframe bolt issue.
Fix your sh!itty dealership network.
Stand behind your product with a bumper-to-bumper 4 year warranty.
You know I love you Audi, but you're like the girlfriend that is great in the sack but has so many issues. Pretty soon, the sex is just not worth the hassle.
Hey Audi:
Fix DRC.
Fix the subframe bolt issue.
Fix your sh!itty dealership network.
Stand behind your product with a bumper-to-bumper 4 year warranty.
You know I love you Audi, but you're like the girlfriend that is great in the sack but has so many issues. Pretty soon, the sex is just not worth the hassle.