You're going to LOVE this CPO buying experience
#23
well, supposedly, they didnt miss a sale. It simply went to someone else. But if its still on the lot, then a complaint may be in order. The dealers behavior was neverthless, unethical to ask for full price. But Trust me when i say this, some dealers dont GAF about an AoA complaint. I know, I have been through it
#24
AudiWorld Super User
#25
I think this is your best bet. Since they screwed you over, they now owe you something decent. You are now in the position to gain an even better deal with maybe a car they can search for. Or... you can walk away. Mistake like this are rare, but they do happen on rare occasions. When they do, a good dealership should offer some good will via special discounting, free service, or extended warranty.
#26
AudiWorld Super User
I think this is your best bet. Since they screwed you over, they now owe you something decent. You are now in the position to gain an even better deal with maybe a car they can search for. Or... you can walk away. Mistake like this are rare, but they do happen on rare occasions. When they do, a good dealership should offer some good will via special discounting, free service, or extended warranty.
This was a "mistake" compounded by a sleazy business practice. Trust is now broken.
#27
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Hi-
FWIW, I am updating this thread after having a wonderful experience at a different out-of-state dealership. The good-guy dealership was great to work with. They played no games, went out of their way to send additional picture, including close-ups a tiny curb-rub, which did not show up in any of the original pics and they could have stayed silent on.
Negotiation was smooth and cordial... and in fact, rational. The closing process was also smooth. There was no gaming of the process, and paperwork moved quickly, which facilitated me being able to ship it early. The team stayed late to load the truck, and threw in some goodies.
The car arrived as described, which is in mint condition. So far, so good.
-----------
Like being in a good relationship after being in an abusive one. I can say with confidence that Audi of North Austin, aka Roger Beasley Audi should be avoided. Their approach was slimy up front, and in hindsight, still slimy. Based on my experience I would definitely not trust them for an out-of-state purchase. If you go on-premise, be prepared for games like I've documented here.
I know we're talking about cars. I generally keep a "don't hate the player, hate the game" mentality about these things. With Roger Beasley Audi you have to ask yourself, "Do I know who the sucker is at this table?" If you don't it is probably you.
FWIW, I am updating this thread after having a wonderful experience at a different out-of-state dealership. The good-guy dealership was great to work with. They played no games, went out of their way to send additional picture, including close-ups a tiny curb-rub, which did not show up in any of the original pics and they could have stayed silent on.
Negotiation was smooth and cordial... and in fact, rational. The closing process was also smooth. There was no gaming of the process, and paperwork moved quickly, which facilitated me being able to ship it early. The team stayed late to load the truck, and threw in some goodies.
The car arrived as described, which is in mint condition. So far, so good.
-----------
Like being in a good relationship after being in an abusive one. I can say with confidence that Audi of North Austin, aka Roger Beasley Audi should be avoided. Their approach was slimy up front, and in hindsight, still slimy. Based on my experience I would definitely not trust them for an out-of-state purchase. If you go on-premise, be prepared for games like I've documented here.
I know we're talking about cars. I generally keep a "don't hate the player, hate the game" mentality about these things. With Roger Beasley Audi you have to ask yourself, "Do I know who the sucker is at this table?" If you don't it is probably you.
#28
AudiWorld Super User
Tweak, I know stuff like this can sour the entire experience leaving you feeling less excited about the new car. I hope it works out well and you can put all of this behind you in a month or so.
Enjoy
Enjoy
#29
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I thought since I knew clearly understood "good" from "bad" I'd close out this story so in the future, forum members know what they are getting into.
#30
AudiWorld Super User
There's always another car out there (these aren't one of a kind, hand-built works of art by elves in the Black Forest after all) and plenty of customer-oriented dealers willing to do business the right way.
Chalk this one up to experience. Glad to hear that it worked out for you and were able to get the car you wanted.
Chalk this one up to experience. Glad to hear that it worked out for you and were able to get the car you wanted.
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