2019 delays...any insight?
01-26-2019, 09:03 AM
#41
AudiWorld Senior Member
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
01-26-2019, 09:11 AM
#42
01-26-2019, 09:12 AM
#43
AudiWorld Super User
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
01-26-2019, 09:38 AM
#44
Quote:
Originally Posted by Odis
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
Thanks for providing some history there. Sounds like this is typical of them. He said it was a special order. He would refund it once the car sold if I had changed my mind. I don’t intend to walk away, but you never know right? You have to aske these questions.
As far as pricing with them, same run around. He said even though I had the ACNA 6%, that was the same as their invoice. He can’t make money by buying something and selling it to me at the same price. It would make no sense. He said he would do me a favor and split the difference to do 3% off MSRP. The guy was crazy. I can’t stand those intimidation tactics. Concord sounds like a reasonable place to work with. You need to build trust with a client even if you can’t be the most competitive on the price. Sound s ike they have made it up with the servicing. Was the coupe really that hard to get back then? Other Bay Area dealers could not offer better?
I would have done European delivery on this if I could. Sad they killed the program.
Originally Posted by Odis
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
Oh, Audi of Oakland. Deposits are refundable in CA by law. Unless you sign a waiver, they have to refund it to you when you back out. I haven't stepped foot in there for a while. I used to have my old S4 serviced there, which was fine. Their service manager was from Germany, not sure if he is still there. The sales department is a joke, though. The whole place doesn't look very appealing for starters. I was there in 2012 when I was shopping for my RS5. They gave me the same line, 10% deposit and tried to tell me the RS5 wasn't available for European Delivery, but they had one inbound with almost all the options I was looking for. Needless to say I walked, and went to Audi Concord where none of these games were played. I was somewhat disappointed seeing that Audi Concord was marking up the new RS5 coupe when it came out. I hate dealerships like that. I'm still servicing my current car at Audi Concord, though. They have come through for me multiple times and saved me a ton of money on repairs. I'm still inclined to recommend them. I haven't talked to any sales person there in a while, though, but I know the GM and worked directly with him on my RS5 European Delivery back in 2013.
As far as pricing with them, same run around. He said even though I had the ACNA 6%, that was the same as their invoice. He can’t make money by buying something and selling it to me at the same price. It would make no sense. He said he would do me a favor and split the difference to do 3% off MSRP. The guy was crazy. I can’t stand those intimidation tactics. Concord sounds like a reasonable place to work with. You need to build trust with a client even if you can’t be the most competitive on the price. Sound s ike they have made it up with the servicing. Was the coupe really that hard to get back then? Other Bay Area dealers could not offer better?
I would have done European delivery on this if I could. Sad they killed the program.
01-26-2019, 11:03 AM
#45
AudiWorld Super User
Quote:
Originally Posted by Odis
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
Thanks for providing some history there. Sounds like this is typical of them. He said it was a special order. He would refund it once the car sold if I had changed my mind. I don’t intend to walk away, but you never know right? You have to aske these questions.
As far as pricing with them, same run around. He said even though I had the ACNA 6%, that was the same as their invoice. He can’t make money by buying something and selling it to me at the same price. It would make no sense. He said he would do me a favor and split the difference to do 3% off MSRP. The guy was crazy. I can’t stand those intimidation tactics. Concord sounds like a reasonable place to work with. You need to build trust with a client even if you can’t be the most competitive on the price. Sound s ike they have made it up with the servicing. Was the coupe really that hard to get back then? Other Bay Area dealers could not offer better?
I would have done European delivery on this if I could. Sad they killed the program.
Originally Posted by Odis
Audi Oakland asked for a 10% deposit. He also said if I didn’t take the car, they would only refund if and when they sold the car! I have never heard of this. I said no thank you and $1,000 and fully refundable at any time is reasonable to me. He then said he would look dumb asking his manager for that. I really could not believe this is normal practice.
Thanks for providing some history there. Sounds like this is typical of them. He said it was a special order. He would refund it once the car sold if I had changed my mind. I don’t intend to walk away, but you never know right? You have to aske these questions.
As far as pricing with them, same run around. He said even though I had the ACNA 6%, that was the same as their invoice. He can’t make money by buying something and selling it to me at the same price. It would make no sense. He said he would do me a favor and split the difference to do 3% off MSRP. The guy was crazy. I can’t stand those intimidation tactics. Concord sounds like a reasonable place to work with. You need to build trust with a client even if you can’t be the most competitive on the price. Sound s ike they have made it up with the servicing. Was the coupe really that hard to get back then? Other Bay Area dealers could not offer better?
I would have done European delivery on this if I could. Sad they killed the program.
https://media.audiusa.com/en-us/releases/238
Last edited by superswiss; 01-26-2019 at 11:05 AM.
01-26-2019, 01:53 PM
#46
AudiWorld Senior Member
Odis and Superswiss re: Concord
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
01-26-2019, 02:28 PM
#47
AudiWorld Super User
Odis and Superswiss re: Concord
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
01-27-2019, 08:37 PM
#48
Odis and Superswiss re: Concord
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
In December I bought from Concord and they had to do a dealer trade for the car in Oregon, I told them I'd fork over for one way transportation which was $700. Right off the bat on first request they asked for invoice ~6% and they did ask for a unknown deposit and the same conditions as Odis, to which I agreed. When it came down that Oregon would trade with them, I went to Concord to test drive a SQ5 that they showed in stock and the packages I must have since I had never driven one before. They couldn't find the car until they found out it was Tim Lofano's own car ( the current GM of Concord) and he let me drive it and talked to me about certain packages. After that I was going to give them the deposit but then they declined to take it. ( From the Sales Managers mouth)
I took possession of it at the end of December and was pretty thrilled by Concord Audi's lack of "tactics and bs". The other Audi we have we got from them in 17 and both are purchases and not leases.
It had to be red, sport package, prestige and 20" wheels. Not too many of these exist because of the color,wheel size and it being prestige in the whole USA. I never shopped around by talking to other dealers, that's just me.
Thank you both! Good to know there are dealers in the Bay Area that make this an enjoyable process. A new Audi should be exciting and not painful. I will reach out to them at Concord.
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