RickNY

This popped up in the myAudi app.. Apparently a bug where reverse pops up a blank screen instead of the camera.. I have not experienced this on my 21 S4. Recall is mostly 2021 model years and a handfull of 2022s - various models.

https://static.nhtsa.gov/odi/rcl/202...2V742-9073.pdf

NHTSA Campaign Number: 22V742000

Manufacturer Volkswagen Group of America, Inc.

Components BACK OVER PREVENTION

Potential Number of Units Affected 170,296
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Audi A8, RS7, RS6 Avant, RS5 Sportback, RS5 Coupe, Q8, Q7, Q5 Sportback, S4 Sedan, Q5, A7, A6, A6 Allroad, A5 Sportback, A5 Coupe, A5 Cabrioleet, A4 Sedan, A4 Allroad, E-Tron Sportback Quattro, SQ7, S5 Cabriolet, E-Tron Quattro, SQ8, SQ5 Sportback, SQ5, S8, S7, S6 Sedan, S5 Sportback, S5 Coupe, 2022 E-Tron GT, and 2021-2022 RSQ8 vehicles. Due to a software issue, a blank or black screen may be displayed instead of the rearview camera image when the vehicle is placed in reverse gear. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy

Dealers will update the infotainment unit software, free of charge. Owner notification letters are expected to be mailed December 2, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Volkswagen's number for this recall is 91DZ.
Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


ALSO -- noted this in Audi's tech document:

yeamac

This popped up in my MyAudi app as well yesterday for my 2021 e-tron. I've never had a blank screen while backing up. Plenty of blank screens trying to use wireless CarPlay. I guess that is unrelated, tho.

Beaglerescue

The MMI and everything associated with it has been terrible since day 1 of ownership (2021 Q8 prestige). Audi owner since 2002. Long list of various models. Bad enough that my 5 series was replaced with a BMW M440i x-drive convertible, despite the terrible looking grill. (5 series only had 7,000 miles on it…..just wanted something new…..MMI on it, a 2019, was fine). Technology on BMW is far superior to Audi. Still have the Q8 and its a surprise every morning as to what the screen will say/do. In all fairness, I’ve never had a blank screen, but at times that would have been more helpful than what was on the screen.

btw, signature is out of date. S5 is gone, now have the Q8

RickNY

Just a follow-up -- I had this recall done on 1/9.. They had to keep my car an extra day.. I never had the issue with the backup camera not appearing - but one new benefit of the new software is that wireless CarPlay now seems to initialize much faster and show up after starting the car.. Additionally -- after the recall, now the error message in the myAudi app that always told me I had to link the car to the app by signing in to the MMI has gone away.

QuantumS4

Thanks for the follow up on this, RickNY. For some reason they forgot to take care of this recall at my 20k service in November but it sounds like it’s well worth doing. I’ll schedule it up now after hearing the benefits!

RickNY

Would definitely advise asking for a loaner in case your dealership doesn't automatically give you one.. The software update has been taking 4-5 hours for many cars, and if they dont get your car in first thing in the morning, they'll need to keep it longer like they did mine.

Bada Bing

I had this recall done in December when I took my 2021 car in for the second oil change. I made my appointment for scheduled service for a Friday AM (not knowing anything about the recall), expecting to get my car back by the end of the day. I didn't get my car back until late Tuesday due to the camera recall. Thankfully Audi Pacific in Torrance, CA gave me a Q5 loaner for the entire period.

rlove

Can someone share the MMI version number after this upgrade, please?

RickNY

My car shows:

Software version: 3696
MMI Software version: release-35.12-2126-SNAPSHOT-28.06.2021-13:58:42

I had the recall done in early January

yeamac

After 2 delays from my dealership (tech didn't show), I'm finally going to have this applied tomorrow. Hopefully.