.
I'm sorry to hear it!
11-12-2001, 01:39 PM
#22
Its DEFINITELY lawsuit time.
Show those bastards what warranty law actually is. In the meantime, do you have a number or an email address we all could contact? I'm sure 100 people calling them up about your case would at least make an impact.
11-12-2001, 01:41 PM
#29
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I haven't chipped my S4 b/c I don't want to void my warranty, but it looks like ...
I probably don't have one anyway! May as well chip if my turbos aren't warrantied in the first place.
11-12-2001, 01:41 PM
#30
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You're not the first, and probably won't be the last...
AoA seems to try to get really tough from time to time on warrantee claims. Make sure you work with a good dealership / service rep and get good legal counsel on how to proceed.
If what you say is true, chances are good you won't have to get to the point of going to court. But most people I'm aware of that have had anything like this kind of experience are not too interested in posting the details on the net...
The whole process is no fun. I haven't been through it directly, but I've watched a friend have to. Took about a month, but they did take care of him in the end, but not without some really scary bumps along the way.
Basically it came down to getting the dealer to pull the car apart (potentially at customers expense) to accurately asess what happened. At that point it was pretty clear where the fault was (dealer also had all repair parts already in hand, it was just a question of who was going to pay the bill when it was done). The final dissassembly of the engine was done in front of a pretty sizable group of witnesses representing all parties (inlcuding AoA, dealership & customer).
If what you say is true, chances are good you won't have to get to the point of going to court. But most people I'm aware of that have had anything like this kind of experience are not too interested in posting the details on the net...
The whole process is no fun. I haven't been through it directly, but I've watched a friend have to. Took about a month, but they did take care of him in the end, but not without some really scary bumps along the way.
Basically it came down to getting the dealer to pull the car apart (potentially at customers expense) to accurately asess what happened. At that point it was pretty clear where the fault was (dealer also had all repair parts already in hand, it was just a question of who was going to pay the bill when it was done). The final dissassembly of the engine was done in front of a pretty sizable group of witnesses representing all parties (inlcuding AoA, dealership & customer).