is anyone ever actually working at avalon motorsports? id like some info on the nav sys
10-17-2002, 10:13 AM
#1
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is anyone ever actually working at avalon motorsports? id like some info on the nav sys
does anyone have any info about it (the blaupunkt unit) like the price. i've tried calling since monday, i've left messages and email to no avail.
10-17-2002, 10:26 AM
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Customer service at most of the Audi tuners are, at best, questionable...
I had to wait over one month for springs/shocks from AWE with no word from them (even after calling/e-mailing several tiems). I've heard bad customer service stuff about Avalon and Strat as well.
Reasons to go with Eric at SPP or other better service-oriented vendors.
Reasons to go with Eric at SPP or other better service-oriented vendors.
10-17-2002, 10:48 AM
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too much to drink last night? because what you're saying doesn't make sense.. :-p
I don't know about others but AWE has been planty helpful when comes to customer service. At least so far from what I've experienced and heard.
And of course there were times when AWE didn't get the product working "PERFECT" the first time, customers, me included, were kinda bitching about it. But that's all expected. ;-)
we seem to be asking ALOT..hehehehe
But we ask alot because their price ain't cheap either. :-D
now, make the price for that CF hood and trunk lid within 3 digits, will ya~ ;-)
And of course there were times when AWE didn't get the product working "PERFECT" the first time, customers, me included, were kinda bitching about it. But that's all expected. ;-)
we seem to be asking ALOT..hehehehe
But we ask alot because their price ain't cheap either. :-D
now, make the price for that CF hood and trunk lid within 3 digits, will ya~ ;-)
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10-17-2002, 10:54 AM
#8
Agreed, but from what I have found, the tuners are totally oblivious to the fact their....
customer service sucks. Most tuners bust their ***'s all day long and simply don't have the man power to handle all the customer's problems. Rember they are only human. 
There are also things they can't control, like shipments being held hostage at the docks, and their suppliers slacking and holding them up.
Ya, it sucks, but MOST of them do try. I know some tuners could give a rats *** about customer satisfaction, but AWE and Avalon do NOT fall under that catagory.
There are also things they can't control, like shipments being held hostage at the docks, and their suppliers slacking and holding them up. Ya, it sucks, but MOST of them do try. I know some tuners could give a rats *** about customer satisfaction, but AWE and Avalon do NOT fall under that catagory.
10-17-2002, 10:58 AM
#9
why don't people stop buying stuff from tuners who do not respond? (more)
I've bought stuff from various tuners...some respond and some do not. One tuner who has a chronic problem with responding to customers is Avalon. I have bought one thing from them...all I kept hearing was call Zev he's the best. Well, I've never met Zev, I'm sure he's a great guy...but his company's customer service is average. I e-mailed them about their vent mounted boost gauge - no response (over 2 weeks ago) - I went elsewhere. Why don't people just go elsewhere? I don't care if he just moved, if they are running a business they should respond to customers - it's not like they are running the place out of their basements. (By the way, APR and A.W.E. have always responded promptly)
