Official "Good tuner experience" post.
#16
One thing to keep in mind:
ECS is probably by far the largest mail-order vendor out there, so taking that into consideration, it's amazing they don't get more bad press from shipping mistakes. Plus if you take into consideration that they should be in a space 2-3x larger to support their growth, makes their service even that much more impressive.
#17
See my other post - - - -
Yep APRs there too. Haters need not click.<ul><li><a href="https://forums.audiworld.com/s4/msgs/1706274.phtml">Best Vendors I've used</a></li></ul>
#18
Oh, they have made mistakes...but they take care of them!
Zero mistakes is unrealistic, but most would agree that good service comes from dealing with the issue head on. ECS does that...and that is why they are on the top of my list.