Well, still nowhere with this guy, so I thought I'd post up another warning to everyone...Stay away!
12-12-2008, 04:23 PM
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Well, still nowhere with this guy, so I thought I'd post up another warning to everyone...Stay away!
Still fighting with Rubens to get my money back after his poor quality work. It has been since the end of the summer and I am still out all that money. I ended up having Blouch rebuild them after they failed from Audspeed, installed them myself, again, and the car is running strong and perfect, like it should. This guy has been terrible to work with, and an outright liar who makes up stories of why something went wrong so he can pocket the money and walk away. By the way, he always claims that he has proof it was my fault that they failed, but the guy who is "Borg-Warner Certified" is the guy who did the work in the first place to balance them, not to mention a "personal friend" of Rubens, as he told me. I have the letter from Blouch Turbo stating why they failed, and if anyone doesn't believe me and wants to see it, just ask, I'll post it up. Who do you think is a more credible source? Rubens's friend or Blouch Turbo, and non-biased shop? Here is what happened: After sending my turbos to Rubens at Audspeed, he installed new CHRA's and was SUPPOSED to install new K16 compressor wheels, and he may deny it, but why did he charge me for the new wheels then? Anyways, not 30 seconds after installation, they failed. No from oil starvation, or anything else, purely because they were not balanced correctly. He reused the old compressor wheels, and filed down the edges to try and cover up the marks that were on them. After BLOUCH analyzed them and said it was due to improper balancing job, Rubens still refused to refund my money. I am currently pursuing gettign my money back through the credit card company, as it is the last resort. I tried to work it out with him, but he is unwilling to rational, and runs a poor business. Please read the thread that I posted in the link, and decide for yourself!
<img src="http://pictureposter.audiworld.com/106952/blown_turbo_006.jpg"><ul><li><a href="https://forums.audiworld.com/s4/msgs/2853550.phtml">Audspeed's poor customer service and quality</a></li></ul>
<img src="http://pictureposter.audiworld.com/106952/blown_turbo_006.jpg"><ul><li><a href="https://forums.audiworld.com/s4/msgs/2853550.phtml">Audspeed's poor customer service and quality</a></li></ul>
12-12-2008, 05:36 PM
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As requested...
I want to see what Rubens has to say about this now, since he was always complaining that I didn't have any proof to back up that it was his fault...?
<img src="http://pictureposter.audiworld.com/106952/blouch_009.jpg">
<img src="http://pictureposter.audiworld.com/106952/blouch_009.jpg">
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12-12-2008, 06:00 PM
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thats a shame what happened...I have dealt with audspeed for years and trust rubens... he always...
helped me out with deals when I was in a bind. even sending me turbos and "pay me when you can" type of deals...i know he is not perfect, for he has made mistakes, but it was trivial at the time..... there are two sides to every story and I hope you resolve whatever issues you have.
chris
chris