Blue DevilS4

I roll in there early this morning, expecting to have my car ready, as promised...but I'm not that lucky. Last night they tried to put the spacers on with the old bolts, but they weren't long enough (only like 2 threads caught...not very safe!). They didn't have anything longer in stock, sweet, I still can't drive my car. I call Terry Griffin as my last hope for the bolts, and he has them!!! So they throw me in a new Passat (don't care for how it drives, but at least the new tip doesn't kick you out of 1st at like 2mph) and head over. I get the bolts and head back, and have them slap them on...finally, no more problems, and I get my car back!

$337.76 parts and labor
$38.88 new bolts

Captain Picard

of there being a problem, you should have done them yourself - well - at least now you know, and knowing's half the battle.

Steve Trac, Sec 303

What brakes/wheels do you have that required longer bolts?

Blue DevilS4

I didn't do 'em b/c I assumed it would be covered under warranty...now I know.

Blue DevilS4

thus the need for the longer bolts (I thought the stockers would have had a little more depth than ~5mm holding the wheel on, since there was only one thread grabbing after the spacer)

Captain Picard

Yes - but as soon as they said - "No, we're not going to warranty this work." You should have walked

Blue DevilS4

I was supposed to drive to LA this morning, and was hoping to get my car early enough so I could still leave at a decent hour (didn't happen). If I'd known I wouldn't be travelling today, I would have gone out and bought new pads and done it myself.

Shredster

... and no real "hassels" - right? whew!

Blue DevilS4

I think I need a drink...is it too early???

alfabutt

Why were you charged? They should be covered under warranty