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07-20-2005, 11:51 AM
#1
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<ul><li><a href="https://forums.audiworld.com/midatlantic/msgs/94227.phtml">https://forums.audiworld.com/midatlantic/msgs/94227.phtml</a</li></ul>
07-20-2005, 12:30 PM
#2
Good thing I don't have my Audi service person's e-mail address...
Or I'm sure all responses would look a lot like this. I have noticed that people get a lot nastier over e-mail than they do over the phone or in person. I think it has a lot to do with misinterpretation. Phone calls work a lot better.
'01 S4 silver/stock
'01 S4 silver/stock
07-21-2005, 07:07 AM
#5
I think it made a big difference by actually seeing how busy those guys really are.
I couldn't believe how many people have their cars in the shop at any one point in time. Combine that with angry customers, complaints, mechanics who don't have parts or do crappy jobs, and general mayhem, and that helps me give them an extra day before I yell at them.
07-21-2005, 08:13 AM
#6
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i understand he is busy but that had nothing to do with it...
i asked him for something specific and he kept giving me the wrong product no matter how i explained it to him via email or phone. he is either really good at playing stupid or just is...i'm not saying he is, but damn i had to explain this to him like a 5 year old.
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