cyclewatts

August 1, 2017 - Audi of North America confirmed that "there is a software problem with your 2017 A3 and engineers in Germany are aware of the problem." They did not give me an expected repair date nor do they have a replacement option at this time. However there is a workaround:

Press the menu button, big control **** and upper right silver control button simultaneously and hold. The MMI screen goes black and restarts. The presets, etc are not wiped out.

pete716

Thanks. I'm having the same issue.

davekick

Same here. There is a TSB out there for this issue, but Audi has yet to contact me with notification of a fix. It isn't a major issue, more of an annoyance, and hopefully we get a fix soon.

cyclewatts

After 9 months and lots of complaints to Audi (I need reliable SiriusXM in my car for business) they special ordered a new radio module from Germany and that fixed the problem. They also gave me $250 for my trouble. Make sure you copy the CEO of Audi if the Audi customer service person does not provide a fix within a reasonable amount of time. His email is: Rupert.Stadler@AUDI.DE


Cheers!

pcwizpcwiz

Well supposedly there is a fix for this now.
My car is at the dealer getting it installed.

I brought it in for 2 things Accessory port blowing fuses (they say it's my car charger and it worked with others) OK and the Sirius problem.
When I went to pick it up yesterday they said it wasn't ready, Audi was sending a fix which they should have this morning and it will take about 2 hours to update my car.

I will let everyone know if the fix works, but honestly I just want my car back Since I bought it I have had it in the shop 7 days (4 to fix scratches, road rash on wheels and 3 for this) It's been in the shop almost as much as in my hands. Not a complaint because they owed me fixing the scratches and road rash but I just want my car.

tonycasas

Awesome! Keep us updated please. Been hoping for a fix to this. While it's not terrible to reset my radio every work or so I'd enjoy not having to do it anymore

pcwizpcwiz

No problems so far picked up car on Friday at noon.

The TSB is 2050568/1 Hopefully that helps.

pcwizpcwiz

Still working like a champ. I'd call it fixed.
When switching from IheartRadio on Carplay to Sirius for a second it said "unavailable" but then started playing.

tonycasas

Sweet! I don't see it listed on myAudi as a possible bulletin for my vehicle yet. I'll wait it out a bit, if I don't, I'll just approach my dealer and see if they can get it taken care of for me.