thee007

go there for service at your risk

https://www.audiworld.com/forum/a6.html

thee007

here is the link<ul><li><a href="https://www.audiworld.com/forum/a6.html">https://www.audiworld.com/forum/a6.html</a</li></ul>

thee007

McKenna....i know that one bad apple can ruin a whole lot.....but here is what happen..

i called mckenna for service on temperaure gauge...got appointment at 1230 for service. went there and was greeted by a service rep named "d". who did not even bother to shake my hand..okay, no big deal...i said ,"i 've got appt at 1230 today , can u see what you can do."
he responds, "cant even look at your car today, maybe tomorrow."
i said" then what is the point of the appt for, you told me to come down here to have car looked at. well, you if you cant, i will go to another dealer ship today to have it looked at"
then he raises his voice and said, "what, is that a threat?"
i responded, "no, but i want just the real deal, if you cant look at my car, let me know, so i can go the other dealer., that wasnt a threat, that was i can plan things out/"
he said, "sounded a threat.......so you want to leave your car or not"
at that point, i said, "dont get aggressive with me alright, you gave me an appt, and now you telling me this."

at that point, i have had it...i said" i dont want to talk to you more alright."

took by car to other dealer, got it serviced the same day with a better attitude.


Thread:
please let me share my negative experience at.... - thee007 2004-12-22 16:02:34 (213 views)
I think you could have very easily gotten that guy a pink slip for christmas - hellsditch 2004-12-23 07:53:35 (7 views)
Yolu shoulda just pulled a gun and said, "WHAT did you say, a55hole?!?!!" - no.radar 2004-12-23 05:16:25 (5 views)
share with AoA but does that help anything ? - thomas1978 2004-12-22 20:40:11 (7 views)
I would have gone to the service manager....and not deal with that @$$...... - A6 4.2 owner 2004-12-22 17:28:11 (25 views)
For best LA area service go to Pacific Audi in Torrance. Colin Canale &amp; Matt Baumann = the bomb. - Chipchase 2004-12-22 17:19:00 (32 views)
I would have gone to the manager. I won't stand for attitude like that. I've been lucky. - a62.7t4ceo 2004-12-22 16:32:25 (23 views)
psst....pretend for a moment that everyone on the net isn't from your town...you might want to... - Ritz 2004-12-22 16:09:57 (98 views)
Or, post this in the SoCal forum. - Beantown 2.7T 2004-12-22 17:43:45 (16 views)
McKenna = LA area - April/Verdegrrl 2004-12-22 16:

sketch:fiskerapprovd

Last weekend I took my friend to drop of his 330i for service. I was shocked at how poor their service was compared to my experiences with Audi dealers.

Their sales dept. isn't any better. My friend asked about the pricing on the x5 and the sales guy acted like we were bothering him. Same thing when we were looking for a b6 for my GF.

Every employee I've had contact with there acted like they had 3 745's in their garage or something.

BBQPorkBao

<ul><li><a href="https://forums.audiworld.com/a6/msgs/466799.phtml">https://forums.audiworld.com/a6/msgs/466799.phtml</a</li></ul>

night

steve thompson was the man! now i'm out of warranty, so jose(eurotech) handles my biz. by mckenna...we won't even talk about sales. looks like since the bmw half got busted a few years back for identity fraud and all, they all got very stuck up.

half the people on the audi(sales) side don't know jack about the cars. i've been there twice to see about getting into a newer TT and they jerk you around, don't follow up...hate to say it, but they only had like 3 TT's on the lot.

Ganja626

samething happen to me. for me 3 times. keep tellin me, " come back on next sat, i will take look at ur car and replace it by myself. But if you dun come back in 30days. we will not going to keep the part for u"
well, everytime i go back he tells me samething.
i didnt bother to go back after 3times.

so if u go to Mckenna you should live near me, where did u take ur car too?

Ganja626

i spend 7hrs to get my car. only becasue the sells did wrong on the paper that i had to go back next day to start over again.

thee007

i go now to circle and only deal with john comitz.

wagonmaster

got AOA to cover the lion's share of an out of warrenty tranny replacement. They always greet me by name as I walk in the door and offer smiles all around.