My car has been in the shop for a total of 60 days....
07-17-2001, 05:25 PM
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My car has been in the shop for a total of 60 days....
and running. Can you believe this????
I bought a 180FWD in July of 1999. Of course I've had my fair share of 2nd gear grind problems (among countless other warranty or dealer mistake issues, too much to detail here), but my last visit was the final straw. My dealer broke a brake line during a routine rear brake change, and the correct replacement part never came in.
It's been in the shop since June 5th. Finally last week, I was informed that Audi of America agreed to a buyback, but I have yet to see any terms. Plus, the dealer claims that they have no TT coupes in stock, so I will have to take a cash back offer.
Imagine this, I have to negotiate the buyback, then go out and buy a new car. Should I just hire an attorney to handle all this rather than deal with it? (my work requires me to be out of town frequently)
The mechanics, for those who are curious (I think Brad details some before with his NM TT) are: Audi of america buys back your lemon, then you are encouraged to find a car from the dealer who must be 100% voluntarily willing to take their car from inventory and place it back to Audi, Audi then swaps the cars and you pay the difference in value. Of course, my dealer has a glut of convertibles and wouldn't want to give up on coupes. Maybe I should offer to take an S4 instead since those appear more available than TT225 coupes.
Anyone else deal with this?
TT Tom
I bought a 180FWD in July of 1999. Of course I've had my fair share of 2nd gear grind problems (among countless other warranty or dealer mistake issues, too much to detail here), but my last visit was the final straw. My dealer broke a brake line during a routine rear brake change, and the correct replacement part never came in.
It's been in the shop since June 5th. Finally last week, I was informed that Audi of America agreed to a buyback, but I have yet to see any terms. Plus, the dealer claims that they have no TT coupes in stock, so I will have to take a cash back offer.
Imagine this, I have to negotiate the buyback, then go out and buy a new car. Should I just hire an attorney to handle all this rather than deal with it? (my work requires me to be out of town frequently)
The mechanics, for those who are curious (I think Brad details some before with his NM TT) are: Audi of america buys back your lemon, then you are encouraged to find a car from the dealer who must be 100% voluntarily willing to take their car from inventory and place it back to Audi, Audi then swaps the cars and you pay the difference in value. Of course, my dealer has a glut of convertibles and wouldn't want to give up on coupes. Maybe I should offer to take an S4 instead since those appear more available than TT225 coupes.
Anyone else deal with this?
TT Tom
07-17-2001, 05:56 PM
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Do you have to buy from a particluar dealer??? If not, you shouldn't have a problem finding the...
right car, at the right price, elsewhere.
I don't understand something: Do you have to go through that last set of steps if the dealer isn't willing to offer you a coupe and Audi cuts you a check? Doesn't that constitute a cash settlement, on Audi's part? How can they stipulate the terms of your future decision to buy another Audi product? I would say go to another dealer (if yours will not come-up with reasonable terms of sale) and negotiate as if you were buying outright and only expose the gritty details (above) if you have to, and after you strike an acceptable deal...
After you have settled with Audi, I don't see how this is any different than any other new car purchase, You might want legal help, if AoA's offer is not inline with the car's market value... just my $.02
I don't understand something: Do you have to go through that last set of steps if the dealer isn't willing to offer you a coupe and Audi cuts you a check? Doesn't that constitute a cash settlement, on Audi's part? How can they stipulate the terms of your future decision to buy another Audi product? I would say go to another dealer (if yours will not come-up with reasonable terms of sale) and negotiate as if you were buying outright and only expose the gritty details (above) if you have to, and after you strike an acceptable deal...
After you have settled with Audi, I don't see how this is any different than any other new car purchase, You might want legal help, if AoA's offer is not inline with the car's market value... just my $.02
07-17-2001, 06:11 PM
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oh no, manufac. buybacks *include* everything I paid...
including taxes and fees with a mileage deduction only up to the first notice of problems with the car (which for me was super early on). This last issue is just the final straw that knocked the car out of service.
Otherwise, you are correct. Audi prefers to settle with a new Audi, but if dealers do not want to give back their inventory, I must settle in cash with them first then purchase a new car. This is my understanding.
TT Tom
Otherwise, you are correct. Audi prefers to settle with a new Audi, but if dealers do not want to give back their inventory, I must settle in cash with them first then purchase a new car. This is my understanding.
TT Tom
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