Survey: Denver stealership satisfaction?
#1
Survey: Denver stealership satisfaction?
Does Prestige give better service than McDonald?
My car's in the shop getting the flywheel replaced @ 31K miles- Was to be ready last Friday, isn't ready yet- The few times it's been in for warranty repair, the dealer starts out with the "we'll have to see about the warranty coverage, 'cause of the mods to your car". Somehow I don't think that an aftermarket airbox and catback exhaust constitute engine mods- Are there any local shops that are "certified" for Audi warranty repairs, or just the dealers? TIA for your opinions.
My car's in the shop getting the flywheel replaced @ 31K miles- Was to be ready last Friday, isn't ready yet- The few times it's been in for warranty repair, the dealer starts out with the "we'll have to see about the warranty coverage, 'cause of the mods to your car". Somehow I don't think that an aftermarket airbox and catback exhaust constitute engine mods- Are there any local shops that are "certified" for Audi warranty repairs, or just the dealers? TIA for your opinions.
#2
Yes >>>
Prestige is the least sucky of the bunch.... Ive had nothing but bad luck with McDonald, and most people on the Rocky Mountain forum seem to have the same experience.
#5
It's a pretty complicated part....>
With a history of failures...<ul><li><a href="https://forums.audiworld.com/tt/msgs/1448122.phtml">Thread and pics (from yesterday)</a></li></ul>
#6
Re: It's a pretty complicated part....>
holly chit.....that ain't my Chevy Vegas flywheel. What do these suckers cost? I've noticed that my TT does ride just a little better than the vega LOL!
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#9
both pres... and mcy blow...... iv never had good luck either.........
and as for your 2nd queston im told that an oem audi/vw warranty repair work...... its dealer only.... now if u have a 2nd party warranty... you have some leway.... any hoot.... hows life been? my TT is starting to become a moving car.... its odd ahh.ah...
#10
We prefer Prestige. Bought the A4 & TT there and only have them serviced there.
Over 4 years there was a dip in Prestige's service but it's back to top notch (or at least good luck for me).
I've heard horror stories about McDonald. sTTacey had her windshild broken there. They basically told her, "**** happens".
We tried 3rd party Champaign Motors. They took a week to change the timing belt on the A4 (3.0L) and couldn't finish the job. They took it to Prestige and they redid the entire job and billed the original shop. Kept it touch with us during the entire process.
On two occasions I needed a very small item looked at. One was the side-marker on the TT and ther other a Xenon lamp in the A4. They came out in the lot and changed it when we pulled up without any paperwork and got us on our way. Now that's service.
We also had to have the dead A4 towed in after hours. They received it after hours and even called us to let us know everything went okay in the exchange.
I'm very happy with Prestige Imports. Plus they sell other nice cars called Porsche's.
I've heard horror stories about McDonald. sTTacey had her windshild broken there. They basically told her, "**** happens".
We tried 3rd party Champaign Motors. They took a week to change the timing belt on the A4 (3.0L) and couldn't finish the job. They took it to Prestige and they redid the entire job and billed the original shop. Kept it touch with us during the entire process.
On two occasions I needed a very small item looked at. One was the side-marker on the TT and ther other a Xenon lamp in the A4. They came out in the lot and changed it when we pulled up without any paperwork and got us on our way. Now that's service.
We also had to have the dead A4 towed in after hours. They received it after hours and even called us to let us know everything went okay in the exchange.
I'm very happy with Prestige Imports. Plus they sell other nice cars called Porsche's.
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