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Yet another (amusing?) dealer service story.

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Old 03-17-2004, 01:59 PM
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Default Yet another (amusing?) dealer service story.

I brought my car in for the 50K service on Monday. I had taken the car to an independent garage last week to have them check it out. Everything was o.k. However, the CD player has been skipping of late so I asked the dealer to take a look at it. Monday afternoon they call and say the CD changer is bad but they need to order it. Can I leave my car? I have a free loaner so I said o.k. Yesterday afternoon they call and say that they got the new changer in and installed but it doesn't work. They need to order another. Can I leave the car? O.k. About an hour ago they call and say they have the new changer but THEY CAN'T FIND MY CAR KEYS! The tech that worked on the car yesterday is out sick. Can I bring my keys in tomorrow?

It will be interesting to see how this comes out.
Old 03-17-2004, 02:03 PM
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Default Sir.. the tech that signed for your 2nd CD changer from UPS brought it home for

safe keeping, and is out sick today. Can we keep your car another day?
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