Audi dealership in Burlington is ruining Audi’s for me!
#11
AudiWorld Member
FWIW their service department is excellent. The sales department leaves a lot to be desired, but unfortunately this seems to be the norm nowadays. I have heard great things about Westwood as well.
#13
AudiWorld Super User
A number of us use the dealership in Westwood with mostly positive results. My co-worker uses Bernardi as he is closer to them. They gave him a killer deal last July with some incentives. I think he's only had his initial service so far, but he reports all is well.
#14
AudiWorld Member
Join Date: Sep 2013
Location: Worcester, MA
Posts: 84
Likes: 0
Received 0 Likes
on
0 Posts
I actually bought the car in Westwood, they were great, but having been so pleased with Bernardi and the fact that 128S is a nightmare these days, convinced me to stay with Natick.
#15
AudiWorld Super User
Not to resurrect an old thread... but Burlington Audi sales leaves a lot to be desired... trying to unload a CPO A4 on me that clearly had the door repainted with drips and orange peel and they wouldn't admit it.
I bought my vehicle from Prime in Westwood, very good experience. And just had service at Natick (Bernardi) and couldn't have been happier. Encouraging to hear there are multiple good service places out there.
I bought my vehicle from Prime in Westwood, very good experience. And just had service at Natick (Bernardi) and couldn't have been happier. Encouraging to hear there are multiple good service places out there.
#16
AudiWorld Member
Prime Audi in Westwood is outstanding. I've purchased 10 Audi's from them over the years and they have consistently been excellent to work with, from the advisors, the business office, and the service department.
I recently was looking for a new Q7 - Prime didn't have anything available or coming for months. I shopped at Natick, as they had several on the lot in March. Advisor was very good but they really low-balled me on the trade so I walked. Visited Audi Shrewsbury two days later, got another $9,500 for my trade (2015 Q7 TDI), with the same 4% off MSRP that Natick was at. I was very impressed by their operation as well - very efficient and every last detail was taken care of.
I recently was looking for a new Q7 - Prime didn't have anything available or coming for months. I shopped at Natick, as they had several on the lot in March. Advisor was very good but they really low-balled me on the trade so I walked. Visited Audi Shrewsbury two days later, got another $9,500 for my trade (2015 Q7 TDI), with the same 4% off MSRP that Natick was at. I was very impressed by their operation as well - very efficient and every last detail was taken care of.
#17
AudiWorld Super User
Prime Audi in Westwood is outstanding. I've purchased 10 Audi's from them over the years and they have consistently been excellent to work with, from the advisors, the business office, and the service department.
I recently was looking for a new Q7 - Prime didn't have anything available or coming for months. I shopped at Natick, as they had several on the lot in March. Advisor was very good but they really low-balled me on the trade so I walked. Visited Audi Shrewsbury two days later, got another $9,500 for my trade (2015 Q7 TDI), with the same 4% off MSRP that Natick was at. I was very impressed by their operation as well - very efficient and every last detail was taken care of.
I recently was looking for a new Q7 - Prime didn't have anything available or coming for months. I shopped at Natick, as they had several on the lot in March. Advisor was very good but they really low-balled me on the trade so I walked. Visited Audi Shrewsbury two days later, got another $9,500 for my trade (2015 Q7 TDI), with the same 4% off MSRP that Natick was at. I was very impressed by their operation as well - very efficient and every last detail was taken care of.
#18
AudiWorld Newcomer
Join Date: Jun 2013
Location: Haverhill, Ma
Posts: 8
Likes: 0
Received 0 Likes
on
0 Posts
Well, I see that i am not the only one who has had problems with them. I went in to have my CVT serviced and was told no its a lifetime fluid, umm not according to Audi. after arguing with them about that for a while I see that the previous time when I had Audi Care, they didnt service my CVT then either. I went double the recommended interval. During all this I asked if I also needed to worry about the timing belt(I have a B8 didnt know it was a chain) and was corrected and told it was a chain and there are no worries with them and I never need to do anything. Well apparently the tensioners are bad in 09-early 11 2.0ts and my chain snapped in half after the tensioner blew out. They were willing to take 1k off my repair, making the price still 2k more than my shop. I was going to pay for the timing to be done at ~$1500 and was told not to and was assured it wasnt needed and instead ended being out 6k. I am just waiting for the Class action suit against VW/Audi to pay out so that I can get my money back hopefully.
#19
AudiWorld Super User
WXS, can you say how many miles were on your car when the timing chain broke?
Also, the CVT is a widely recognized liability. I think Audi has terminated them.
Thanks.
Also, the CVT is a widely recognized liability. I think Audi has terminated them.
Thanks.
#20
AudiWorld Newcomer
Join Date: Jun 2013
Location: Haverhill, Ma
Posts: 8
Likes: 0
Received 0 Likes
on
0 Posts
i was at 175k so yea high but i wanted to replace it at 100k and the dealership wouldnt. with the 09-early 11 they have been going with as little as 85k so i recommend replacing it. as for the CVT, the B8 CVT is much better than earlier ones, but yes audi did replace them and now everything come with STronic
Thread
Thread Starter
Forum
Replies
Last Post
ECS Tuning-Audi
A8 / S8 (D3 Platform) Discussion
1
06-14-2017 08:05 AM
ECS Tuning-Audi
A4 (B8 Platform) Discussion
0
08-28-2015 11:43 AM
ECS Tuning-Audi
S4 (B8 Platform) Discussion
0
08-27-2015 01:31 PM
ECS Tuning-Audi
S4 (B6 & B7 Platforms) Discussion
0
08-27-2015 01:27 PM
ECS Tuning-Audi
S4 / RS4 (B5 Platform) Discussion
0
08-27-2015 01:22 PM