A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

Long wait for simple service?

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Old 07-29-1999, 04:31 AM
  #11  
T2
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Default Makes sense to me...

When you think about it, Audi's sales have tripled over the past 3 years or so... I don't see the number of service bays tripling or the number of technicians tripling. I assume that they'll catch up eventually.

Tom
1.8TQMS Silver/Ecru
Old 07-29-1999, 04:33 AM
  #12  
DrBimmer
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Default What dealer is this? Seems strange.

nt
Old 07-29-1999, 05:00 AM
  #13  
JMorrison
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Default Can a VW dealer get to it any sooner? Some are authorized--check your manual.

nt
Old 07-29-1999, 05:03 AM
  #14  
Ian W
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Default Two different dealers in Central PA, both have gotten me in the next day for the past 30,000 miles

Autohaus Harrisburg
Autohaus Lancaster
Old 07-29-1999, 05:06 AM
  #15  
Steve S.
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Default IMHO...this is normal for some NorCal Audi dealers

I have actually had to wait 3 weeks for something that was way more important than a 7,500 mile service. It is annoying...I agree. But for an oil change I don't think you should get as concerned as you seem to be. Now, If I have a wheel bearing going out...and then they tell me to wait 3.5 weeks...I will find another dealer to do the work faster.

Steve S.
97 2.8QM
42,500 miles and counting.
Old 07-29-1999, 05:15 AM
  #16  
Jon
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Default Normal here in VA...

and, anyway, I personally don't mind scheduling an appointment 2 weeks in advance. If there is a major fault (like when my check engine light came on) my dealer just took the car in that day, no questions asked. So, when something that isn't very important (oil changes don't need to be "on the nose") like an oil change is coming up, schedule it. Be happy you can schedule it and the service isn't "first come, first served" like other brands. Then, there is the possibility you leave your car and it doesn't get worked on!

Jon
'96 A4qs
Old 07-29-1999, 05:29 AM
  #17  
CraigB
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Default I called my dealer yesterday (Wed) and got an appt for Friday...

I probably could have gotten in today, but I'm taking Friday off anyway. I've never had to wait more than 3 days for an appt at McDonald Audi in Denver (even for a suspension install).

CraigB
Old 07-29-1999, 07:00 AM
  #18  
david
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Default 7-10 days min. here in northwest. Audi very popular up here...

with all the rain and annual one snowfall minimum. Audis are everywhere! I'm actually suprised that it does not take longer... and thankful I can get in when I do!
Old 07-29-1999, 07:18 AM
  #19  
JonathanD
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Default I left my car without an appointment....15 days later it was done! (Jim Ellis Atlanta)(nt).

.
Old 07-30-1999, 12:53 AM
  #20  
bob mc
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Default Audi Of North Atlanta -- appt for next day, service took a couple of hours. Given A6 loaner.

.
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