Second Coil Failure - (CPM: Survey Response Included)

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02-04-2003, 05:30 PM

Aulust

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Second Coil Failure - (CPM: Survey Response Included)

Had a second coil failure on my wife's 2002 A4 1.8T Quattro Tiptonic. The first failure happened back in mid-December, the No. 1 cylinder. This time it was cylinder No. 3. Wife called Audi Roadside, car was flat-bedded to the dealer late in the afternoon and repaired by late evening but too close to closing time to be able to pick it up. Will get the car tomorrow.

In addition to the wife's A4 (two coil failures) I have another 2002 A4 1.8T Q / Auto with about 4000 mi. No coil problems yet - wait for it.

Here is the survey questionaire filled in for CPM:

__A__1. ... CAR ... Is your car a:

A ... 1.8T - `02
B ... 3.0 - `02
C ... 1.8T - `03
D ... 3.0 - `03
E ... Other __________

__B_2. ... NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure
B ... 2nd. Coil failure
C ... 3rd. Coil failure
D ... 4th. Coil failure

__B__3. ... EXPERIENCE ... Other than shaking, vibration, rough idle, and flashing engine warning light did you experience:

A ... Minor loss of power
B ... Moderate loss of power
C ... Major loss of power
D ... Total loss of power
E ... Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced: _______________________________

__C__4. ... WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car
B ... After starting your car but before driving away
C ... Within 5 minutes of starting your car and driving away
D ... On the road - Inconvenience but not hazardous
E ... On the road - Hazardous situation - Traffic
F ... On the road - Hazardous situation - Weather
G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above:
_______________________________

__D__5. ... WEATHER ... Was the weather:

A ... Hot
B ... Mild
C ... Cold - Above Freezing
D ... Cold - Below Freezing

5a .. Do you have any other comments regarding the weather:
________________________________

__F__6. ... AFTER THE FAILURE OCCURRED ... Once you noticed this problem with your car, did you:

A ... Turn off the ignition ... Have it flatbedded to the dealer
B ... Pull to the side of the road ... have it flatbedded to the dealer
C ... Drive to a safe parking spot ... Have it flatbedded to the dealer
D ... Drive until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer
E ... Drive until additional symptoms made you too concerned to drive further ... Have it flatbedded to the dealer
F ... Drive home ... Have it flatbedded to the dealer
G ... Drive directly to the dealer

6a .. Additional comments regarding the above:
Luckly, the drive home was only about 1/2 mile.

__A_7. ... DRIVING STYLE ... Is your driving style typically:

A ... Gentle
B ... Moderate
C ... Moderate and sometimes aggressive
D ... Aggressive and sometimes moderate
E ... Aggressive

__C_8. ... DEALER ACTION ... What did your dealer do when the car was brought in:

A ... Told you that there will be a wait for the parts and has provided a car for you to drive in the meantime.
B ... Told you that there will be a wait for the parts and has left it up to you to get a car to drive in the meantime.
C ... Had the car repaired and ready for you within one working day.

8a .. Additional comments regarding the above:
Event occured about 3 PM, called Auid Roadside, car flatbedded to dealer, and repaired by about 7:30 PM

_A__9. ... COIL REPLACEMENT ... Did the dealer replace your coil with the latest revision coil:

A ... Yes
B ... No
C ... Don't know

__B_10 ... ALL COIL REPLACEMENT ... Did the dealer replace all your coils with the latest revision ignition coils:

A ... Yes
B ... No
C ... Don't know

____11 ... LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):
Chicago, IL

____12 ... WHEN ... What month and year did this failure occur:
Feb-03

____13 ... MILEAGE ... What was the mileage on your car when this failure occurred.
Approximately 6,000

____14 ... CAR BUILD DATE ... When was your car built (mo/yr) ... It's inside your driver door pillar. Write the date or "Don't know".
Don't know (car purchased in May 02)

Add any comments below that you feel might be pertinent:

I tried to get Service Manager to agree to replace all remaining unserviced coils per Audi's latest service notice. Manager said that coils are still in short supply and that they do not have enough to apply a complete replacement. The story he gave me was that a large shippment of coils are expected and when received state-side Audi will notify owners of that all coils will be replaced - (sounds like "the check's in the mail")