a4_4vince

Sunset was able to get 3 new coils for me on the same day. But strangely in the invoice there is no mention of the part #...

PlacitasNM (aka Ken)

IGNITION COIL (coilpack) FAILURE SURVEY:

Just copy this survey, paste it into a new message box, and then,
place your cursor into each appropriate field and type in your response.

For instance, if this is your 2nd coil failure, your response to (5) might look like this:
.................................................. .................................................. .................................................. ..................
EXAMPLE: (5) 1st __ B ___ 2nd __ C ___ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot
B ... Mild
C ... Cold - Above Freezing
D ... Cold - Below Freezing
5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

_____2nd failure on a miserable day - Raining Hard - 39 degrees - Remote road - Out of cell phone range _____
.................................................. .................................................. .................................................. ................

SURVEY:

(1) CAR ... Describe your car:

Make _______

Model ______

Year _______

Engine type _______

Aftermarket CPU upgrade (chipped) .. No _____ .. Yes ______ .. If so, which manufacturer ________________

Auto/Manual _______

FWD/AWD _______


(2) _____ NUMBER OF FAILURES ... Is this survey for your:

A ... 1st. Coil failure

B ... 2nd. Coil failure

C ... 3rd. Coil failure

D ... 4th. Coil failure


SYMPTOMS ... Check all symptoms that occurred for each failure:

A ... 1st_____2nd_____3rd_____4th_____Shaking

B ... 1st_____2nd_____3rd_____4th_____ Vibration

C ... 1st_____2nd_____3rd_____4th_____Rough Idle

D ... 1st_____2nd_____3rd_____4th_____Flashing Engine Warning Light

E ... 1st_____2nd_____3rd_____4th_____Steady Engine Warning Light

F ... 1st_____2nd_____3rd_____4th_____Minor loss of power while driving

G ... 1st_____2nd_____3rd_____4th_____Moderate loss of power whild driving

H ... 1st_____2nd_____3rd_____4th_____Major loss of power while driving

I ... 1st_____2nd_____3rd_____4th_____Total loss of power while driving

J ... 1st_____2nd_____3rd_____4th_____Got progressively worse with time.

K ... 1st_____2nd_____3rd_____4th_____Could not keep the engine running

L ... 1st_____2nd_____3rd_____4th_____Didn't try to drive it

3a .. Do you have any other comments regarding the symptoms you experienced:

_______________________________


(4) 1st _____ 2nd _____ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:

A ... Upon starting your car

B ... After starting your car but before driving away

C ... Within 5 minutes of starting your car and driving away

D ... On the road - Inconvenience but not hazardous

E ... On the road - Hazardous situation - Traffic

F ... On the road - Hazardous situation - Weather

G ... On the road - Hazardous situation - Bad place to be stranded

4a .. Do you have any additional comments regarding the above:

_______________________________


(5) 1st _____ 2nd _____ 3rd _____ 4th _____ WEATHER ... Was the weather:

A ... Hot (85 degrees or higher)

B ... Mild (between 50 and 85 degrees)

C ... Cold - Above Freezing (between 32 and 50 degrees)

D ... Cold - Below Freezing (below 32 degrees)

5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):

________________________________


(6) 1st _____ 2nd _____ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:

A ... Turned off the ignition ... Had it flatbedded to the dealer

B ... Pulled to the side of the road ... had it flatbedded to the dealer

C ... Drove to a safe parking spot ... Had it flatbedded to the dealer

D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer

E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer

F ... Drove home ... Had it flatbedded to the dealer

G ... Drove directly to the dealer

6a .. Any other comments regarding the above:

_______________________________________


(7) _____ DRIVING STYLE ... Is your driving style typically:

A ... Gentle

B ... Moderate

C ... Moderate and sometimes aggressive

D ... Aggressive and sometimes moderate

E ... Aggressive


(8) 1st _____ 2nd _____ 3rd _____ 4th _____ DEALER RESPONSES ... What did your dealer tell you when the car was brought in:

A .. Car ready .. Or ... Will be ready within one day.

B ... Parts are on order. One week estimate.

C ... Parts are on order. Two week estimate.

D ... Parts are on order. Three week estimate.

E ... Parts are on order. Estimate more than 3 weeks.

F ... Parts are on order. No idea of when they'll be in.

J ... Comments _________________________


(9) 1st _____ 2nd _____ 3rd _____ 4th _____ COIL REPLACEMENT ... Did the dealer replace
your coil(s) with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):

A ... Yes

B ... No

C ... Don't know


(10) 1st _____ 2nd _____ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils?

A ... Yes

B ... No

C ... Don't know


(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(13) - WHEN ... In what 'month' and 'year' did this failure occur:

1st _______________________________________

2nd _______________________________________

3rd _______________________________________

4th _______________________________________


(14) - CAR BUILD DATE/PURCHASE DATE ... When was your car built/delivered (month/year) ... (Look inside your driver door pillar for build date).

Build date: _________________________________

Date you took delivery: _______________________


(15) 1st _____ 2nd _____ 3rd _____ 4th _____ DISRUPTION ... How serious was the effect of this problem on your planned activities ...

A ... Inconvenient .. Comments _________________________________________

B ... Disruptive .. Comments ___________________________________________

C ... VERY Disruptive .. Comments ______________________________________

D ... Screwed things up royally .. Comments _______________________________

E ... My workplace was affected .. Comments ______________________________

F ... My family was affected .. Comments __________________________________

G ... Travel or vacation plans were affected .. Comments _____________________

H ... Scheduled appointment was affected .. Comments ______________________

J ... Stranded during a trip .. Comments ___________________________________

K ... No disruption to my life what-so-ever .. Comments ______________________

L ... Other __________________________________________________ _________


(16) 1st _____ 2nd _____ 3rd _____ 4th _____INDICATORS ... In days prior to your coil failure, did your car provide any hints that car trouble was brewing such as:

A ... Change in the way the car idles

B ... Recent change in the way the car starts

C ... Poorer than normal gas mileage

D ... None

E ... Other _________________________________________


(17) 1st _____ 2nd _____ 3rd _____ 4th _____FAILED COIL ... If you know for certain the part number or the revision of the coil(s) that failed, please note it here: (If you get a chance, please ask. There are rumors of failures of the latest rev coils. We need substantiation).

A ... 1.8t Part # 06B-905-115-H (Rev H)

B ... 1.8T Part # 06B-905-115-J (Rev J)

C ... 3.0 Part # 06C-905-115-D (Rev D)

D ... 3.0 Part # 06C-905-115-E (Rev D)

E ... Other ______________________

F ... Don't know for sure


(18) _____ NUMBER OF SURVEYS SUBMITTED ... Please indicate the number of 'Failed Coilpack' surveys or questionnaires you've filled out for us (including this one):

A ... One

B ... Two

C ... Three

D ... Four


(19) - VENTING AND CUSSING ... Add any comments below that you'd like to share:

_________________________________________________

a4_4vince

SURVEY:
(1) CAR ... Describe your car:
Make Audi
Model A4
Year 2002
Engine type 1.8T
Aftermarket CPU upgrade (chipped) .. No __X___ .. Yes ______ .. If so, which manufacturer ________________
Auto/Manual Manual
FWD/AWD AWD
(2) __B__ NUMBER OF FAILURES ... Is this survey for your:
A ... 1st. Coil failure
B ... 2nd. Coil failure
C ... 3rd. Coil failure
D ... 4th. Coil failure
SYMPTOMS ... Check all symptoms that occurred for each failure:
A ... 1st__X__2nd__X__3rd_____4th_____Shaking
B ... 1st__X__2nd__X__3rd_____4th_____ Vibration
C ... 1st__X__2nd__X__3rd_____4th_____Rough Idle
D ... 1st__X__2nd__X__3rd_____4th_____Flashing Engine Warning Light
E ... 1st_____2nd_____3rd_____4th_____Steady Engine Warning Light
F ... 1st__X__2nd_____3rd_____4th_____Minor loss of power while driving
G ... 1st_____2nd__X__3rd_____4th_____Moderate loss of power whild driving
H ... 1st_____2nd_____3rd_____4th_____Major loss of power while driving
I ... 1st_____2nd_____3rd_____4th_____Total loss of power while driving
J ... 1st_____2nd_____3rd_____4th_____Got progressively worse with time.
K ... 1st_____2nd_____3rd_____4th_____Could not keep the engine running
L ... 1st_____2nd_____3rd_____4th_____Didn't try to drive it
3a .. Do you have any other comments regarding the symptoms you experienced:
_______________________________
(4) 1st __D__ 2nd __C__ 3rd _____ 4th _____ WHEN FIRST NOTICED ... Did you first notice the problem:
A ... Upon starting your car
B ... After starting your car but before driving away
C ... Within 5 minutes of starting your car and driving away
D ... On the road - Inconvenience but not hazardous
E ... On the road - Hazardous situation - Traffic
F ... On the road - Hazardous situation - Weather
G ... On the road - Hazardous situation - Bad place to be stranded
4a .. Do you have any additional comments regarding the above:
_______________________________
(5) 1st __C__ 2nd __C__ 3rd _____ 4th _____ WEATHER ... Was the weather:
A ... Hot (85 degrees or higher)
B ... Mild (between 50 and 85 degrees)
C ... Cold - Above Freezing (between 32 and 50 degrees)
D ... Cold - Below Freezing (below 32 degrees)
5a .. Do you have any other comments regarding the weather (snow, rain, sleet, etc):
________________________________
(6) 1st __B__ 2nd __C__ 3rd _____ 4th _____ AFTER THE FAILURE OCCURRED ... Once you noticed this problem
with your car what did you do:
A ... Turned off the ignition ... Had it flatbedded to the dealer
B ... Pulled to the side of the road ... had it flatbedded to the dealer
C ... Drove to a safe parking spot ... Had it flatbedded to the dealer
D ... Drove until you felt you were a traffic hazard and concerned for your safety ... Have it flatbedded to the dealer
E ... Drove until additional symptoms made you too concerned to drive further ... Had it flatbedded to the dealer
F ... Drove home ... Had it flatbedded to the dealer
G ... Drove directly to the dealer
6a .. Any other comments regarding the above:
_______________________________________
(7) __C__ DRIVING STYLE ... Is your driving style typically:
A ... Gentle
B ... Moderate
C ... Moderate and sometimes aggressive
D ... Aggressive and sometimes moderate
E ... Aggressive
(8) 1st __A__ 2nd __A__ 3rd _____ 4th _____ DEALER RESPONSES ... What did your dealer tell you when the car was brought in:
A .. Car ready .. Or ... Will be ready within one day.
B ... Parts are on order. One week estimate.
C ... Parts are on order. Two week estimate.
D ... Parts are on order. Three week estimate.
E ... Parts are on order. Estimate more than 3 weeks.
F ... Parts are on order. No idea of when they'll be in.
J ... Comments _________________________
(9) 1st __A__ 2nd __A__ 3rd _____ 4th _____ COIL REPLACEMENT ... Did the dealer replace
your coil(s) with the latest revision coil (Part # 06B-905-115-J for 1.8T -or- 06C-905-115-E for 3.0):
A ... Yes
B ... No
C ... Don't know
(10) 1st __B__ 2nd __A__ 3rd _____ 4th _____ 'ALL' COIL REPLACEMENT ... Did the dealer replace 'all' your coils?
A ... Yes
B ... No
C ... Don't know
(11) - LOCATION ... Geographically, where did the failure occur (Closest major city and State or Province):
1st __Portland, OR_________________________
2nd __Portland, OR_________________________
3rd _______________________________________
4th _______________________________________
(12) - MILEAGE ... What was the mileage on your car when your coil failure occurred.
1st __17168________________________________
2nd __20751________________________________
3rd _______________________________________
4th _______________________________________
(13) - WHEN ... In what 'month' and 'year' did this failure occur:
1st __12/06/2002___________________________
2nd __02/21/2003___________________________
3rd _______________________________________
4th _______________________________________
(14) - CAR BUILD DATE/PURCHASE DATE ... When was your car built/delivered (month/year) ... (Look inside your driver door pillar for build date).
Build date: ____12/12/01_______________________
Date you took delivery: ___01/31/02____________
(15) 1st __A__ 2nd __K__ 3rd _____ 4th _____ DISRUPTION ... How serious was the effect of this problem on your planned activities ...
A ... Inconvenient .. Comments _________________________________________
B ... Disruptive .. Comments ___________________________________________
C ... VERY Disruptive .. Comments ______________________________________
D ... Screwed things up royally .. Comments _______________________________
E ... My workplace was affected .. Comments ______________________________
F ... My family was affected .. Comments __________________________________
G ... Travel or vacation plans were affected .. Comments _____________________
H ... Scheduled appointment was affected .. Comments ______________________
J ... Stranded during a trip .. Comments ___________________________________
K ... No disruption to my life what-so-ever .. Comments ______________________
L ... Other __________________________________________________ _________
(16) 1st __D__ 2nd __D__ 3rd _____ 4th _____INDICATORS ... In days prior to your coil failure, did your car provide any hints that car trouble was brewing such as:
A ... Change in the way the car idles
B ... Recent change in the way the car starts
C ... Poorer than normal gas mileage
D ... None
E ... Other _________________________________________
(17) 1st __F__ 2nd __F__ 3rd _____ 4th _____FAILED COIL ... If you know for certain the part number or the revision of the coil(s) that failed, please note it here: (If you get a chance, please ask. There are rumors of failures of the latest rev coils. We need substantiation).
A ... 1.8t Part # 06B-905-115-H (Rev H)
B ... 1.8T Part # 06B-905-115-J (Rev J)
C ... 3.0 Part # 06C-905-115-D (Rev D)
D ... 3.0 Part # 06C-905-115-E (Rev D)
E ... Other ______________________
F ... Don't know for sure
(18) __B__ NUMBER OF SURVEYS SUBMITTED ... Please indicate the number of 'Failed Coilpack' surveys or questionnaires you've filled out for us (including this one):
A ... One
B ... Two
C ... Three
D ... Four
(19) - VENTING AND CUSSING ... Add any comments below that you'd like to share:
Thank You again, Ken

PlacitasNM (aka Ken)

Got it ... Logged it ... And thank you Vince!