My CEL problem has finally been solved. MAF was the culprit-->
02-13-2003, 04:17 AM
#1
AudiWorld Senior Member
Thread Starter
My CEL problem has finally been solved. MAF was the culprit-->
afer arguing with my dealer for the past 4 months over a recurring CEL, and with them replacing 3 O2 sensors, and then refusing to do any more work until I had a pinhole leak in my exhaust fixed to the tune of $900, I took the car to another dealer.
Bellavia Audi was the alternate choice, and their service was perfect. I was a little hesitant when I dropped the car off, as the dealer is smaller than most others that I've been to, but me feelings quickly changed when I met Kenny (service manager) and saw the techs that were in the shop area. My normal dealer (Bell Audi/subaru) is much larger, and their service writers/manager leave a lot to be desired. Their techs also all appear to be younger than I, (not that I'm that young, but they look like kids) and having the same techs work on a Impreza and then switching off to my car in the downtime is an immediate confidence-deflator.
Bellavia diagnosed the car, notified my warranty company and had the car ready before 12 noon the same day I dropped it off. I actually called them to see if they had looked at the car, and was surprised to find that it was finished.
I then inquired about my next service (64k) and was quoted a price of $400, whereas Bell Audi quoted me a price of $750!! After looking at the owners manual to verify the amount of servicing required, $400 seems about right, while $750 is outright robbery.
My only complaint is that Bellavia is 25 miles away from my home, and that it's a complete shame that I need to travel that far just to get decent servicing. I will be writing letters to AOA and Bell Audi to complain about the quality of service I've received.
Bellavia Audi - A+
Bell Audi/Subaru - D
Bellavia Audi was the alternate choice, and their service was perfect. I was a little hesitant when I dropped the car off, as the dealer is smaller than most others that I've been to, but me feelings quickly changed when I met Kenny (service manager) and saw the techs that were in the shop area. My normal dealer (Bell Audi/subaru) is much larger, and their service writers/manager leave a lot to be desired. Their techs also all appear to be younger than I, (not that I'm that young, but they look like kids) and having the same techs work on a Impreza and then switching off to my car in the downtime is an immediate confidence-deflator.
Bellavia diagnosed the car, notified my warranty company and had the car ready before 12 noon the same day I dropped it off. I actually called them to see if they had looked at the car, and was surprised to find that it was finished.
I then inquired about my next service (64k) and was quoted a price of $400, whereas Bell Audi quoted me a price of $750!! After looking at the owners manual to verify the amount of servicing required, $400 seems about right, while $750 is outright robbery.
My only complaint is that Bellavia is 25 miles away from my home, and that it's a complete shame that I need to travel that far just to get decent servicing. I will be writing letters to AOA and Bell Audi to complain about the quality of service I've received.
Bellavia Audi - A+
Bell Audi/Subaru - D
02-13-2003, 04:23 AM
#2
AudiWorld Senior Member
Join Date: Mar 2000
Posts: 612
Likes: 0
Received 0 Likes
on
0 Posts
Re: My CEL problem has finally been solved. MAF was the culprit-->
hey man...im glad they were able to fix ur problem.
i ALWAYS get my car serviced there. they are top notch!!
A++ in my books!!
i ALWAYS get my car serviced there. they are top notch!!
A++ in my books!!
02-13-2003, 06:19 AM
#4
Craggy Old Man
Join Date: Apr 2000
Posts: 10,643
Likes: 0
Received 0 Likes
on
0 Posts
glad it got fixed. Sorry u have to drive far, but in the end this is worth it.
Doesnt give alot of confidence about the audi dealers out there though! Sometimes i bet people feel like - Guilty till proven innocent!
Only takes a few 'bad' dealers to spoil it. Out here we have some of the same, good and bad dealers, course with any brand thats true.
Once you find a "good" dealer remember to treat the service people and tech right, cause what goes around comes around.
Only takes a few 'bad' dealers to spoil it. Out here we have some of the same, good and bad dealers, course with any brand thats true.
Once you find a "good" dealer remember to treat the service people and tech right, cause what goes around comes around.
Trending Topics
02-13-2003, 10:23 AM
#8
AudiWorld Super User
Join Date: Mar 2001
Posts: 12,817
Likes: 0
Received 0 Likes
on
0 Posts
I travel about 30 miles though there is a dealer 1 mile from where I live.
The close-by dealer is <b><big>awful!</big></b>
The distant dealer is <small>awful</small>...so I choose the lesser of evils....
Good to hear you've got the problem solved and have found a better place to have the service(s) performed.
The distant dealer is <small>awful</small>...so I choose the lesser of evils....
Good to hear you've got the problem solved and have found a better place to have the service(s) performed.
Thread
Thread Starter
Forum
Replies
Last Post
SteveG S4
S4 / RS4 (B5 Platform) Discussion
9
04-14-2002 02:12 PM
VTXrider
S4 / RS4 (B5 Platform) Discussion
7
01-25-2002 05:17 AM
anonymouslychipped
S4 / RS4 (B5 Platform) Discussion
2
05-16-2001 02:42 PM