anyone else having these problems???
01-30-2014, 12:53 PM
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anyone else having these problems???
2012 Audi A6 Prestige >20k miles on car.
Anyone else having problem with the Dynamic Steering having changed (much less torque) after the update to get rid of the hitch in the steering or the MMI freezing-up (while backing), or radio problems?
I was told by the “Service Foreman” at one of my dealers, they know about the Dynamic Steering losing most of the torque after the update has been applied but they do not have a fix. He told me a number of folks have been refusing the update as there is some talk about it online and folks don’t want to lose the Dynamic Steering.
Also, anyone else having difficulties with the MMI freezing temporally at times?
I have been working through AUDI America, Executive Service folks and two dealerships to try and get these issues resolved….no luck. Unfortunately, my new (2012 Audi A6>20k miles) still has these problems and Audi is not able to correct them.
My MMI still freezes at times (most recent, 1:34 pm today while backing into my spot at the office), the Dynamic Steering still has significantly diminished torque (since the steering update), the seatbelt does not tighten and my radio still echoes and cuts-out at times.
After one letter to Scott Keogh, four trips to the dealer (two different dealers, two different states), two special appointments with the Regional Field Service Manager…as of this afternoon the recommendation from the Audi of America Executive Service groups is… “Take it to a dealer, let them look at it”….argh!!!
At first both dealers told me they had never heard of the problems I was mentioning. So I hunted-down the TSBs and sent them to the dealer. I also took the online Audi Course for the steering assembly and found out Audi knows the J5oo module is not coding properly after the update. I mentioned this to the folks at Audi and they discarded (until the Service Foreman told me the truth).
Below are the TSBs that may address the issues. As I have mentioned, I have brought my Audi to two different dealers in two states and they are still unable to fix the problems.
Anyway, it would be interesting to know if anyone else is having these problems….
Date: 2012-06-20 Bulletin #: TSB-91-12-42
Compenent: 350000 EQUIPMENT
AUDI: BACK UP CAMERA IMAGE IS INCORRECT OR OFF, TOO BRIGHT, TOO DARK, FUZZY, DISTORTED OR OPAQUE. MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE
Date: 2012-10-22 Bulletin #: TSB-48-12-33
Compenent: 010000 STEERING
AUDI: UNIT CAN NOT BE CODED AFTER REPLACING ELECTROMECHANICAL STEERING CONTROL UNITS (J500) VIA SVM SPEC/ACTUAL. MODELS 2011-2013 A4, A5, A5 CABRIOLET, A6, A7. *PE
Date: 2012-05-29 Bulletin #: TSB-96-12-34
Compenent: 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
AUDI: WHEN SELECTING REVERSE GEAR, THE PICTURE OF REARVIEW CAMERA FAILS TO APPEAR, SPORADICALLY. CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE
Anyone else having problem with the Dynamic Steering having changed (much less torque) after the update to get rid of the hitch in the steering or the MMI freezing-up (while backing), or radio problems?
I was told by the “Service Foreman” at one of my dealers, they know about the Dynamic Steering losing most of the torque after the update has been applied but they do not have a fix. He told me a number of folks have been refusing the update as there is some talk about it online and folks don’t want to lose the Dynamic Steering.
Also, anyone else having difficulties with the MMI freezing temporally at times?
I have been working through AUDI America, Executive Service folks and two dealerships to try and get these issues resolved….no luck. Unfortunately, my new (2012 Audi A6>20k miles) still has these problems and Audi is not able to correct them.
My MMI still freezes at times (most recent, 1:34 pm today while backing into my spot at the office), the Dynamic Steering still has significantly diminished torque (since the steering update), the seatbelt does not tighten and my radio still echoes and cuts-out at times.
After one letter to Scott Keogh, four trips to the dealer (two different dealers, two different states), two special appointments with the Regional Field Service Manager…as of this afternoon the recommendation from the Audi of America Executive Service groups is… “Take it to a dealer, let them look at it”….argh!!!
At first both dealers told me they had never heard of the problems I was mentioning. So I hunted-down the TSBs and sent them to the dealer. I also took the online Audi Course for the steering assembly and found out Audi knows the J5oo module is not coding properly after the update. I mentioned this to the folks at Audi and they discarded (until the Service Foreman told me the truth).
Below are the TSBs that may address the issues. As I have mentioned, I have brought my Audi to two different dealers in two states and they are still unable to fix the problems.
Anyway, it would be interesting to know if anyone else is having these problems….
Date: 2012-06-20 Bulletin #: TSB-91-12-42
Compenent: 350000 EQUIPMENT
AUDI: BACK UP CAMERA IMAGE IS INCORRECT OR OFF, TOO BRIGHT, TOO DARK, FUZZY, DISTORTED OR OPAQUE. MODELS AUDI Q5, Q7, A4, A5, A5 CABRIOLET (2009-14), A5, S5 (2008-14), A8 (2010-14) AND A6 (2011-14). *PE
Date: 2012-10-22 Bulletin #: TSB-48-12-33
Compenent: 010000 STEERING
AUDI: UNIT CAN NOT BE CODED AFTER REPLACING ELECTROMECHANICAL STEERING CONTROL UNITS (J500) VIA SVM SPEC/ACTUAL. MODELS 2011-2013 A4, A5, A5 CABRIOLET, A6, A7. *PE
Date: 2012-05-29 Bulletin #: TSB-96-12-34
Compenent: 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
AUDI: WHEN SELECTING REVERSE GEAR, THE PICTURE OF REARVIEW CAMERA FAILS TO APPEAR, SPORADICALLY. CERTAIN MODELS, CAMERA IMAGE CAN BE RE=ACTIVATED. MODEL YEARS 2008-2013. *PE
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