Voice command in the S5 Cabriolet
03-23-2010, 06:04 PM
#71
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Took delivery of my S5 cab about 3 weeks ago, I am angry as well. The salesman said he did not anything about it. I find it unacceptable, it is clearly in the sales docs and in the user manuals. NOWHERE does it mention anything about it not being available in the cab. I think its deceptive advertising.
On another note I have the rear-sports differential package, an $1100 option, that comes with what they claim is the audi select package, but now i understand it is not the full "driver select package", meaning it does not include the "dampers" and some additional steering options. Again no-where is this mentioned in the sales brochure or the audi website.
On another note I have the rear-sports differential package, an $1100 option, that comes with what they claim is the audi select package, but now i understand it is not the full "driver select package", meaning it does not include the "dampers" and some additional steering options. Again no-where is this mentioned in the sales brochure or the audi website.
03-23-2010, 08:14 PM
#72
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not trying to sound smug, but why did you take delivery if it did not have the options you expected?
As for the brochures, they go to print long before the cars are produced for that model year. Stuff happens, and sometimes the option does not make production. Happens in all brands; happens in other products as well. Like it or not, the back of each brochure explains their best attempts to explain which options will be available. What could have clarified the sale is that you could have told the dealer that the sale was conditional that the car ordered will arrive with all options expected, else the deal is off. You have/had that power to do so.
BTW, the sport diff and the drive select options "are" clearly spelled out in the brochures, and on the website. Kind of confused about that comment...
As for the brochures, they go to print long before the cars are produced for that model year. Stuff happens, and sometimes the option does not make production. Happens in all brands; happens in other products as well. Like it or not, the back of each brochure explains their best attempts to explain which options will be available. What could have clarified the sale is that you could have told the dealer that the sale was conditional that the car ordered will arrive with all options expected, else the deal is off. You have/had that power to do so.
BTW, the sport diff and the drive select options "are" clearly spelled out in the brochures, and on the website. Kind of confused about that comment...
03-24-2010, 07:33 PM
#73
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That said, it really, really, REALLY limits the usability of the MMI system. Entering numbers to dial using the **** is awkward and slow. Quite frankly its easier to dial it on the phone. I've not yet had to enter an address into Nav, but i'm sure i'll be equally annoyed. If they took out the module in the cab, they should have compensated with a touch screen or something.
What can be done though? I'm new to Audi, this one is my first. I'm sure the customary complaining and nasty letters will only get us so far, has anyone tried a civilized approach at a solution? I apologize if someone already has and has detailed it in this forum, i have not read through all the posts. Are there efforts underway to get it resolved or has AoA basically said deal with it?
03-25-2010, 02:25 PM
#74
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I would suggest everyone talk with their dealer - talk to AOA customer service and keep being polite. Just do not take no for an answer and insist that they fix the issue. It is something then can do with a change to the MMI software. If enough people make it an issue they may do something.
03-27-2010, 01:09 PM
#75
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Voice Command in My Cabriolet Now WORKS!!!!
Yes, you read that right, my Voice Command now works in my 2010 S5 Prestige Cabriolet. I followed the previously listed Vag-Com proceedures and then changed languages several times. In fact, I changed to Spanish last night, then today while driving changed to French and then to English and when I then tried Voice Command, it worked!!
Don't give up. With Vag-Com it seems all things are possible.
I will post a new thread on the steps I took.
Don't give up. With Vag-Com it seems all things are possible.
I will post a new thread on the steps I took.
03-29-2010, 01:59 AM
#76
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not trying to sound smug, but why did you take delivery if it did not have the options you expected?
As for the brochures, they go to print long before the cars are produced for that model year. Stuff happens, and sometimes the option does not make production. Happens in all brands; happens in other products as well. Like it or not, the back of each brochure explains their best attempts to explain which options will be available. What could have clarified the sale is that you could have told the dealer that the sale was conditional that the car ordered will arrive with all options expected, else the deal is off. You have/had that power to do so.
BTW, the sport diff and the drive select options "are" clearly spelled out in the brochures, and on the website. Kind of confused about that comment...
As for the brochures, they go to print long before the cars are produced for that model year. Stuff happens, and sometimes the option does not make production. Happens in all brands; happens in other products as well. Like it or not, the back of each brochure explains their best attempts to explain which options will be available. What could have clarified the sale is that you could have told the dealer that the sale was conditional that the car ordered will arrive with all options expected, else the deal is off. You have/had that power to do so.
BTW, the sport diff and the drive select options "are" clearly spelled out in the brochures, and on the website. Kind of confused about that comment...
03-29-2010, 02:07 AM
#77
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I would suggest everyone talk with their dealer - talk to AOA customer service and keep being polite. Just do not take no for an answer and insist that they fix the issue. It is something then can do with a change to the MMI software. If enough people make it an issue they may do something.
03-29-2010, 07:27 AM
#78
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I've done that and even wrote to Johan deNeeshan, President of AOA. I got a call from his "representative" a few days ago, saying they would not fix the problem and what would I like them to do for me. I said they could refund my $74,000. I did not say that I was going to return the car. I like the car, very much. Let's see what happens. The plot thickens!
If you want them to do something for you, then you have to make a resonable thought out request.
03-30-2010, 03:38 PM
#79
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Recent post by AUDIQSS
"Today I finally got Voice Command to work in my 2010 S5 Prestige Cabriolet.
Here is what I did:
Step 1: Using Vag-Com:
A. Go to Electronics2
B. Go to Module 5F
C. Open Long Coding
D. Change the last five digits to read …… 10000
(For example: 01010001010681ED01002B1E000000010000)
E. Do It
F. Back out of Vag-Com
Step 2: Change Language (Using MMI):
A. Setup
B. Select -- Settings
C. Select -- Menu Language
D. Change to Spanish/French/etc.
E. Return to English and Voice Command should work.
Now in practice you may have to change language several times before it activates Voice Command. I, in fact , tried a number of different times without success. Here is what I did most recently and it finally worked.
After finishing Step 1, I changed to Spanish using the MMI. I then shut the car down and left it overnight. I then started the car and while driving I used Step 2 to change to French and then to English. At that point I tried the Voice Command button and it WORKED. Amen Brother.
As others have said and I will repeat: I TAKE NO RESPONSIBILITY FOR WHAT YOU DO WITH OR TO YOUR CAR. THE ABOVE "INSTRUCTIONS" ARE FOR INFORMATIONAL PURPOSES ONLY. "
"Today I finally got Voice Command to work in my 2010 S5 Prestige Cabriolet.
Here is what I did:
Step 1: Using Vag-Com:
A. Go to Electronics2
B. Go to Module 5F
C. Open Long Coding
D. Change the last five digits to read …… 10000
(For example: 01010001010681ED01002B1E000000010000)
E. Do It
F. Back out of Vag-Com
Step 2: Change Language (Using MMI):
A. Setup
B. Select -- Settings
C. Select -- Menu Language
D. Change to Spanish/French/etc.
E. Return to English and Voice Command should work.
Now in practice you may have to change language several times before it activates Voice Command. I, in fact , tried a number of different times without success. Here is what I did most recently and it finally worked.
After finishing Step 1, I changed to Spanish using the MMI. I then shut the car down and left it overnight. I then started the car and while driving I used Step 2 to change to French and then to English. At that point I tried the Voice Command button and it WORKED. Amen Brother.
As others have said and I will repeat: I TAKE NO RESPONSIBILITY FOR WHAT YOU DO WITH OR TO YOUR CAR. THE ABOVE "INSTRUCTIONS" ARE FOR INFORMATIONAL PURPOSES ONLY. "
04-05-2010, 05:44 AM
#80
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Obviously they will not refund your money and not take back the car. You should seriously decide what you want and be resonable. If there is an aftermarket option tell them the cost and that you want it installed.
If you want them to do something for you, then you have to make a resonable thought out request.
If you want them to do something for you, then you have to make a resonable thought out request.