michael sullivan

I have an early 2018 S5 in which I use wired Carplay with my Iphone plugged in. It has been perfectly functional for my use, which is mostly listening to library audiobooks through the pretty standard Libby app, plus GPS directions. Recently, it has hung up on a library book that was finished and returned to library. Now, activating the Libby library app on phone brings up a picture of the returned book on Audi screen, which it can't load ("can't find content" message). That screen stays on, even though it will go on and play a current book just fine. The phone app works perfctly on phone screen, with the usual displays even though the car screen is the outdated book display. I reborrowed the same book and it works fine, downloaded, ran, got closed and returned, but Carplay still returns to the returned book display when Libby activitated. Normal displays with other apps.

Since phone app works fine, I assume this is some glitch in the Audi system? Is there any way to reboot the Audi side of the equation? other ideas? I have not yet deleted Libby app from phone and re-downloaded it, as I will loose the several downloaded library books and may have to go back on library waiting lists to get them back.

Thanks

CKinLA

I have the same car / use wired Apple Carplay to listen to Podcasts and Spotify primarily, along with Waze or Apple Maps for GPS, via my iPhone 13 Pro. I've never used that library audiobook app, but I've come across a similar glitch with Podcasts where the old "album cover" art of a prior podcast will display when I'm listening to a new one. This happens I think usually when I turn the car off with my phone still plugged in (Eg. going to run a super fast errand), and then restart the car with phone still plugged in.

This might be obvious, but I don't think you said you tried it. On your iphone, you've hard-closed the app? (Swipe up from bottom and hold, get into the open-app view, find the app and then swipe up to close?) Whenever any app on Carplay glitches, including the Podcast app, doing this manually on my phone and then relaunching on Carplay always does the trick.

If you've already tried that, sorry, don't know what else except as you suggest deleting and re-downloading the app on your iPhone.

michael sullivan

Perfect instant fix. Thanks

notimetostop

Its good advice me as well.

KOSTIC

FWIW.... Its always a good idea to close out apps you are not actively using.