Audi e-tron / Q8 e-tron Discussion forums for the electric Audi e-tron SUV.

Charging Cable Fails to Disconnect

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Old Mar 12, 2026 | 09:56 AM
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Default Charging Cable Fails to Disconnect

Our eTron being towed away because charging cable became stuck and would not disconnect from vehicle although an Audi service tech came to our home and tried to remove. We had to unplug the other side of the charging cable from the house outlet. Good thing we weren’t at a public charging station!

Turns out they had to go into the service tech mode on the computer to get it to release. When I asked if this could happen again, they said “Yup, and you will have to get towed each time.”
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Old Mar 12, 2026 | 10:41 AM
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You're in the wrong forum, this is for the original e-tron and Q8 e-tron. Anyway, I'm thinking service mode could be accessed with VCDS or OBDeleven. Might be worth looking into.

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Old Mar 12, 2026 | 01:29 PM
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Not a Q8.

If it was, I would say, did you try and pull the cable releases in the trunk.
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