Never use Edge Racing!!!
03-22-2005, 03:03 PM
#1
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Never use Edge Racing!!!
they may be a family establishment. but a majority of their products suck. their customer service is horrible, and they cant sustain a product, let alone the ability to answer questions, email or phone.
03-22-2005, 04:07 PM
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Sorry to hear. I just ordered my tires from them and the experience
was fine. I was on hold for no longer than 1 minute whenever I called, and they answered all the questions I had. When I tried to place my order for drop shipping over the phone, they advised me to place the order online - because all phone orders had to have matching billing/shipping addresses - so they showed me the loophole.
And to be honest with you, they've been my ONLY good experience when ordering parts, either online or over the phone.
Sorry to hear.
And to be honest with you, they've been my ONLY good experience when ordering parts, either online or over the phone.
Sorry to hear.
03-22-2005, 04:27 PM
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If you're gonna bash, at least give some facts.
"their products suck," "customer service is horrible" and "cant sustain a product" doesn't mean a thing unless you tell what happened.
Personally, their customer service surprised me. I had bought wheels from them and after I had the wheels sitting around for 2 months, I ask if I could return them. They took them back and gave me full credit minus shipping. They get a thumbs up from me.
Personally, their customer service surprised me. I had bought wheels from them and after I had the wheels sitting around for 2 months, I ask if I could return them. They took them back and gave me full credit minus shipping. They get a thumbs up from me.
