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MyAudi acting odd

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Old 06-24-2019, 08:27 AM
  #11  
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Unable to lock mine for about a week now. I keep getting the “unable to contact vehicle” despite having it where I have locked it successfully in the past.
Old 06-24-2019, 08:29 AM
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887-505-2834 is the tech line for audi connect

click option for ATT
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Old 06-24-2019, 10:00 AM
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dumb question... Do you need to subscribe in order to use the Myaudi app? Just got my car last week so Im a little behind the curve with learning everything.
Old 06-24-2019, 10:30 AM
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As long as you have a myAudi account and we’re set up as the key user, it is free. Key user setup requires that code strip that was attached to one of your key rings. If I recall alphanumeric 8 digits, or something like that.
Old 06-24-2019, 11:09 AM
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Originally Posted by JV23
As long as you have a myAudi account and we’re set up as the key user, it is free. Key user setup requires that code strip that was attached to one of your key rings. If I recall alphanumeric 8 digits, or something like that.
I bought used and dont have any strip. Hmmm.. another thing to ask the dealer I suppose. Thanks
Old 06-25-2019, 04:35 AM
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I think it has something to do with cell signal I've used it 2-3 times mostly for novelty/testing but the one time I wanted it to work I was in the same boat (no pun intended) it just didn't, although in my case I just was inconvenienced to get my key (in a gym locker) as the car was already locked and I just wanted to get something out of it quickly.
Old 06-25-2019, 05:53 AM
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Speaking for MyAudi - this is what I am getting today (after updating the app): My oil level is very low according to MyAudi, yet checking in the car's MMI (which I am inclined to believe over the Audi app) the level is fine. I have a dipstick but since the reports that the dipstick is too short to report an accurate level can't trust that either. What gives?? But then I searched and found it it a bug with MyAudi app which will correct itself: Still, hard to believe that this bug still shows up after 3+ years of MyAudi being in existence.



Last edited by dohturdima; 06-25-2019 at 06:01 AM.
Old 06-27-2019, 08:40 AM
  #18  
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Happy news...I guess there were server side issues. My MyAudi app is back online after seems like two weeks!
Old 07-10-2019, 07:05 PM
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Still no luck. They had me reset and it worked for a day then quit. I’ve had a call with the Audi support daily for the last week; 5-10 emails asking me to send in screen shots. I finally lost it with the time I was spending and she calls yesterday to tell me their servers are down and anyone with a 2019 will not have access until it’s back up. Which I also think is a line they are feeding me. I can’t log in; can’t delete my account or anything.
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