Rattling noise in sunroof?
#11
AudiWorld Member
FWIW - I had the same moonroof rattle/slight-squeak issue whenever I drove over bumps with my 2017 Q7 (manufactured 11/2016) . If I tilted the roof open the noise would go away. I had my 10K maintenance done last week and the dealer (Natick, MA) said they have a TSB so would look into fixing it. Got my car earlier this week and so far the noise is gone - crossing fingers.
This from the maintenance record:
"With test drive of the vehicle an abnormal noise from the sunroof assembly was identified. With reference to TSB 2044417/7 an application of felt tape around several key points was performed."
I also mentioned the right rear seat seats-belt/buckle rattle which they said they could *not* reproduce; it only happens when my kid is in the seat. Guess I will have to sit back there myself and see if I can figure out what is going on.
In overall love my Q7 but this handful of small nuisances (sunroof table, seat/belt rattle, video on reverse parking sometimes not working, various bulb/tail light intermittent malfunctions and the super annoying squeaking brakes) is not something I expect from a $65K German car
This from the maintenance record:
"With test drive of the vehicle an abnormal noise from the sunroof assembly was identified. With reference to TSB 2044417/7 an application of felt tape around several key points was performed."
I also mentioned the right rear seat seats-belt/buckle rattle which they said they could *not* reproduce; it only happens when my kid is in the seat. Guess I will have to sit back there myself and see if I can figure out what is going on.
In overall love my Q7 but this handful of small nuisances (sunroof table, seat/belt rattle, video on reverse parking sometimes not working, various bulb/tail light intermittent malfunctions and the super annoying squeaking brakes) is not something I expect from a $65K German car
#12
My 2018 Q5 this this rattle issue. I'm planning to take it in to the deal or have them do the felt tape work or something else. This is super annoying and disappointing that they haven't fixed this issue in production yet. Anyone have a DIY fix that works?
#13
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Location: Virginia
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Someone please share the TSB # or link to it. Thanks!
#14
AudiWorld Junior Member
The TSB on my car is listed in my entry: https://www.audiworld.com/forums/q7-.../#post25088611
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
#15
AudiWorld Super User
The TSB on my car is listed in my entry: https://www.audiworld.com/forums/q7-.../#post25088611
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
#16
AudiWorld Member
So the dealer replaced the sunroof frame on yours? How many times did you have to in for them to do this? Mine is MY2017 Nov 2016 built. My dealership said that they didn't hear anything unusual. Sunroof is a large part and some parts will move.... But the rattle is so damn annoying!
Someone please share the TSB # or link to it. Thanks!
Someone please share the TSB # or link to it. Thanks!
#17
AudiWorld Member
Time for another trip back to the dealership.
Last edited by discogone; 01-29-2018 at 12:53 PM.
#18
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Benefit of living in Siberia
The TSB on my car is listed in my entry: https://www.audiworld.com/forums/q7-.../#post25088611
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
The felt-tape thingy did fix my issue (at least temporary) but I am not confident it is gone forever based on what others seem to have experienced. Maybe the cold weather up here in NewEngland made the rattle go away..?
#19
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Hope this is it.
So the dealer replaced the sunroof frame on yours? How many times did you have to in for them to do this? Mine is MY2017 Nov 2016 built. My dealership said that they didn't hear anything unusual. Sunroof is a large part and some parts will move.... But the rattle is so damn annoying!
Someone please share the TSB # or link to it. Thanks!
Someone please share the TSB # or link to it. Thanks!
#20
AudiWorld Member
I gotta laugh when I read these posts. Yes there should not be a sunroof rattle on $65K car. Myself and others have that AND a seatbelt strap that doesn’t always retract and that is on a $115K 991 Porsche! I guess my point is it shouldn’t occur on a a $35K car either..If that’s all the money in the world to you you expect the same level of service. It’s all relative. Also guess what, if you think the Audi stealerships are bad the Porsche stealerships are the same only with an attitude. Brought my car in for TSB work a while back. They usually pull the car out for you to get in. They did not do it this time. Being retired from a famous law enforcement agency, my spidey sence was up. Walked around the car to find a HUGE scratch on a 6 month old car. Now if they had owned up to it I would not have been happy, but accidents happen. It was the fact that they tried to say they didn’t do it “it was already there when you brought the car in”. Luckily I had the paperwork with me from when I brought the car in where they walk around and check for scratches on the car and then have you sign off. NO SCRATCHES OR DENTS. They are total condescending scumers at Porsche. I now only use an indie that just deals with Porsches. They are losing service customers and they don’t care they only want you if you get a new car every 2 years or so from them. My experience with my Audi dealer is different then most I guess on here, as it has been mostly very positive. It is the reason my wife and I have bought 5 cars from them and I guess the reason they treat us well.