Sunroof issues result
06-05-2016, 03:08 PM
#21
AudiWorld Member
I was getting a rattling noise out of the back seat area - found that it was the 3rd row seat headrests. When the 3rd row is folded down, the headrests hang and there is movement, which was making the noise. Was driving me nuts, but now that I put some WD40 into the hinge, the noise is gone.
Other than that, my Q7 is solid.
Other than that, my Q7 is solid.
06-05-2016, 03:52 PM
#22
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thx will check it out.
I was getting a rattling noise out of the back seat area - found that it was the 3rd row seat headrests. When the 3rd row is folded down, the headrests hang and there is movement, which was making the noise. Was driving me nuts, but now that I put some WD40 into the hinge, the noise is gone.
Other than that, my Q7 is solid.
Other than that, my Q7 is solid.
06-07-2016, 06:53 AM
#23
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I dropped my 2017 Q7 off at the dealer today with the sunroof squeak. I only had 400 miles on the car when it started to happen. More prevalent over larger bumps. I was told by the dealer that the fix is highly complex (i.e. removal of headliner and disassemble of the sun roof, etc.) if the felt and lubrication does not work after the first try.
I am highly disappointed since the car is only a month old. I was hoping to get a least a year out of the car before it was in the shop for quality or design issues. My gut is telling me that this could be an ongoing issue for this car. I will report back on the fix.
I am highly disappointed since the car is only a month old. I was hoping to get a least a year out of the car before it was in the shop for quality or design issues. My gut is telling me that this could be an ongoing issue for this car. I will report back on the fix.
06-07-2016, 09:54 AM
#24
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Thread Starter
I dropped my 2017 Q7 off at the dealer today with the sunroof squeak. I only had 400 miles on the car when it started to happen. More prevalent over larger bumps. I was told by the dealer that the fix is highly complex (i.e. removal of headliner and disassemble of the sun roof, etc.) if the felt and lubrication does not work after the first try.
I am highly disappointed since the car is only a month old. I was hoping to get a least a year out of the car before it was in the shop for quality or design issues. My gut is telling me that this could be an ongoing issue for this car. I will report back on the fix.
I am highly disappointed since the car is only a month old. I was hoping to get a least a year out of the car before it was in the shop for quality or design issues. My gut is telling me that this could be an ongoing issue for this car. I will report back on the fix.
06-07-2016, 10:51 AM
#25
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Maybe the key is just to turn up the radio and ignore it. I am afraid that the dealer could do more harm than good with this type of stuff. I will give it one try and see what happens with their fix. I am sure Audi knows about this. Either it's a design flaw or a quality issue from the factory. However, I would hate to settle when you pay $$$$$$ for a car.
06-07-2016, 06:10 PM
#26
AudiWorld Junior Member
My car is back in for either the 4th or 5th try. I have lost count. It's been there a week today and latest is 1-2 more days. Per ASB (I'm guessing that means Audi Service Bulletin), there is a fix so that means that per ASB, there is also a known issue. I have been without my car for nearly 1 month of the 5 that I've owned it. Not to mention that now due to all the history attached to the car, my resale value has likely taken a larger than usual drop. I'm at my wits end with this but hopeful it is fixed this time around.
06-08-2016, 09:27 PM
#28
AudiWorld Junior Member
It just means that Audi has recognized this is a problem with enough vehicles that they need to develop a written fix for it. Sort of a SOP for eliminating or fixing the issue. I will say though that I don't think this is a sunroof issue. It appears to be more of a headliner issue that makes it seem like it's coming from the sunroof. Typically, sunroof noise does not go away by putting pressure on the headliner.
06-09-2016, 05:25 AM
#29
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I heard from the dealer yesterday and Audi Germany is requesting that my dealer video the sound of the rattle. Upon receipt they will then determine the best fix. This is going to take time. I almost wish I never brought my car in. I miss my car
06-10-2016, 12:09 PM
#30
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[QUOTE=Simon05;24822240]I heard from the dealer yesterday and Audi Germany is requesting that my dealer video the sound of the rattle. Upon receipt they will then determine the best fix. This is going to take time. I almost wish I never brought my car in. I miss my car[/QUOTE
I heard from my dealer and my car is in pieces now. From what I heard this is a known manufacturing issue and the fix is extensive. I will be without a car for a least another week.
I heard from my dealer and my car is in pieces now. From what I heard this is a known manufacturing issue and the fix is extensive. I will be without a car for a least another week.