Warranty and Maintenance

Brakes, wipers and other normal wear and tear items now carry a basic warranty of 6 months for comfort problems (i.e. wiper chatter, brake shimmy, etc.). Brakes can be replaced once during the 4 yr/50,000 mile warranty period if they are worn out, however the warranty will no longer cover rotors that are damaged from metal to metal contact. We see a real positive in the fact that brakes on the B7's can be replaced prior to reaching the minimum standard. Pads can now be replaced if they have less than 5mm of friction material, and rotors can be replaced if they are within 0.5mm larger than the minimum specification for that rotor. This is being done to allow a technician to replace brakes that are close to wearing out, but have not reached the minimum specification. As a result the customer should not have brakes wearing out in-between services.

Brakes will still be covered after 6-months for material and workmanship (cracked pads for example). For the enthusiast crowd it is critical to thoroughly read the user manual and totally understand what is and is not covered in order to avoid surprises. Problems that could be caused by competitive events (racing or time trials), improper use of brakes (riding the brakes rather than using lower gears) will be looked at closely and possibly rejected by the warranty system unless the work meets certain failure guidelines.

 

sounds reasonable to me, other than the ambiguity of determining improper use

 

my 2nd set of rear pads after the Glen:

<img src="http://pictureposter.audiworld.com/10901/dscn1104.jpg">

I lost count on the number of pads and rotors that were done under warranty when I was track noob.

I have Stoptechs now and use track pads all around for track/race days.

 

What are other normal wear and tear items...that statement scares me!