A4 (B5 Platform) Discussion Discussion forum for the B5 Audi A4 produced from 1995-2001 B5 FAQ

Huh? Where's the new filter?

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Old 08-26-2001, 11:15 AM
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Default Huh? Where's the new filter?

Well, I guess I should not have to expect this level of service, but now it's getting to the point I that I'll change dealerships for my basic "free" maintenance.

I had a 2:30pm appointment Friday for a basic oil and filter change at Prestige in Denver. Dropped off my 2000 A4 2.8 and cruised the show room. Nice pearl S8 sitting there. Sat around, made a few phone calls. One and a half hours later, I'm headed home in a freshly washed A4. Sunday I fire-up the air compressor, check tires (5.5 mm left on tread, less to wear bars, guess I'll need to start thinking about those Dunlop SP 5000s), clay bar the windshield, clean blades. Opened hood to check windshield fluid level. Ok. Check oil level. What??? Dirty oil? Check again (and again). Dirty oil, but not as bad as a week ago. Look at oil filler cap. Hmmm...finger prints in the dust. Take flashlight, look down at filter. Very dusty, typical long term road grime. Damn...checked service manual. Says 24,000 mile service is oil AND filter. Check service receipt. Says "24,000 Advantage Service-No Oil Filter". Cheap SOB's. At least they should have TOLD me up front. Today being Sunday, the service department is closed so I've not contacted they, but something sure seems wrong here.

The way I read the manual for a 2.8's service interval is an oil change every 8,000 miles or 6 month and general service (includes oil change) every 16,000 or 12 months. Both maintenance descriptions say "Oil Filter: Replace". I've heard people say here that you needed to buy a filter on some of the Audi "free" services, but I thought they ended that practice.

Just a "dweeb"
'00 2.8 qtip (stock as the day she was born)
Old 08-26-2001, 11:32 AM
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Default welcome..aoa changes oil filter every other time..

read the maintaince manual again.. it'll say "oil change with filter" or "oil change only"
Old 08-26-2001, 11:38 AM
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Pgs 6 & 7, '00 maintenance manual, 8k mile interval, "Oil Filter: Replace"
Old 08-26-2001, 11:43 AM
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i suggest a Sig Sauer P226 in .40mm then
Old 08-26-2001, 11:44 AM
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I think I'll just wait for an explaination.
Old 08-26-2001, 11:51 AM
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Default friend of mine scratch the old filter with a knife ..

before taking the car in for service.

that way they have no way of saying "oh it ws changed"
crap like that
Old 08-29-2001, 04:56 PM
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Follow up: Dealer and AoA say no new free filter at 24,000 miles on '00 A4
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