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Black screen problem

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Old 04-16-2017, 12:12 PM
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Originally Posted by welj31
clarification please?
Does the old Gateway work? Can you reach it with VCDS in order to take a screenshot?
Old 04-16-2017, 12:19 PM
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Originally Posted by mishar
Does the old Gateway work? Can you reach it with VCDS in order to take a screenshot?
Old 04-16-2017, 12:22 PM
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Originally Posted by welj31
So it doesn't work.
Old 04-16-2017, 12:23 PM
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no
Old 04-16-2017, 12:42 PM
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Originally Posted by mishar
So it doesn't work.
ok so what needs done?
Old 04-16-2017, 12:42 PM
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Just look at your components and uncheck all components that you don't have
Old 04-16-2017, 12:43 PM
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Originally Posted by welj31
no
So as I said, if it only works you could take Louis's advice, take the screenshot and copy Installed list to the new Gateway. Since it doesn't work you have to go line by line and check it or not depending on what is installed in your car. For example: you have old Telematics module instead of Telephone module and new Gateway is coded opposite.
Old 04-16-2017, 12:46 PM
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Thank you
Old 04-16-2017, 12:58 PM
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Originally Posted by mishar
So as I said, if it only works you could take Louis's advice, take the screenshot and copy Installed list to the new Gateway. Since it doesn't work you have to go line by line and check it or not depending on what is installed in your car. For example: you have old Telematics module instead of Telephone module and new Gateway is coded opposite.
this is what is happening now when i try to go into new one
Old 04-16-2017, 02:36 PM
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now cant get into either one new or old.


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