Top view camera select and making it default
09-25-2017, 10:22 PM
#101
AudiWorld Senior Member
I picked up the Allroad today and they stated they 'reset' the 5F module. As of this evening, the camera view seems to be working, but time will tell.
I asked them what the next step would be if this didn't solve the issue - they stated that they would look at replacing the 5F module. Again, I think this is all software, so switching out hardware isn't going to fix a 'bug.'
I asked them what the next step would be if this didn't solve the issue - they stated that they would look at replacing the 5F module. Again, I think this is all software, so switching out hardware isn't going to fix a 'bug.'
09-25-2017, 10:23 PM
#102
AudiWorld Senior Member
If it helps, I also have this problem. I just dropped my car (with less than 400 miles) off at the Dealer this morning. I'm sure they'll come back with the same thing. It sounds like (from my intake) that they're just going to say that this is a setting that you can't customize. Ugh.
09-26-2017, 05:44 AM
#103
AudiWorld Senior Member
Originally Posted by AUDIQSS 
I received word today that after consulting with the Audi Technical Services people, my dealer's service department has ordered a new "5F" module for my 2018 S5 Cab. The part should arrive by Monday and with luck it will be installed the same day. When I get the vehicle back and have confirmed that this resolves the issue with the "bird's eye" camera not sticking, I will report back to this forum.
Regrettably there is still no resolution (nor one in sight). They have had my S5 Cab since 15 September and have known since 22 September that replacing the "5F" module did not fix the problem. The latest word is "we will continue to consult with the Audi Technical Services people".
I received word today that after consulting with the Audi Technical Services people, my dealer's service department has ordered a new "5F" module for my 2018 S5 Cab. The part should arrive by Monday and with luck it will be installed the same day. When I get the vehicle back and have confirmed that this resolves the issue with the "bird's eye" camera not sticking, I will report back to this forum.
Regrettably there is still no resolution (nor one in sight). They have had my S5 Cab since 15 September and have known since 22 September that replacing the "5F" module did not fix the problem. The latest word is "we will continue to consult with the Audi Technical Services people".
09-26-2017, 05:50 AM
#104
Hopefully you at least have a sweet loaner in the meantime?!?
09-26-2017, 06:31 AM
#105
Originally Posted by AUDIQSS
I received word today that after consulting with the Audi Technical Services people, my dealer's service department has ordered a new "5F" module for my 2018 S5 Cab. The part should arrive by Monday and with luck it will be installed the same day. When I get the vehicle back and have confirmed that this resolves the issue with the "bird's eye" camera not sticking, I will report back to this forum.
Regrettably there is still no resolution (nor one in sight). They have had my S5 Cab since 15 September and have known since 22 September that replacing the "5F" module did not fix the problem. The latest word is "we will continue to consult with the Audi Technical Services people".
I received word today that after consulting with the Audi Technical Services people, my dealer's service department has ordered a new "5F" module for my 2018 S5 Cab. The part should arrive by Monday and with luck it will be installed the same day. When I get the vehicle back and have confirmed that this resolves the issue with the "bird's eye" camera not sticking, I will report back to this forum.
Regrettably there is still no resolution (nor one in sight). They have had my S5 Cab since 15 September and have known since 22 September that replacing the "5F" module did not fix the problem. The latest word is "we will continue to consult with the Audi Technical Services people".
09-26-2017, 07:24 PM
#106
AudiWorld Senior Member
The top-view camera setting persistence has not been a known issue to them, and this is probably why dealers are denying anything is wrong, or they're applying inconsistent attempts to fix the problem.
One thing that helped me to accurately communicate the issue to Audi is that I actually made a video showing what I set, what I did, and then what occurred the next morning, and I sent it to my contacts.
I wonder if a couple more of you want to do that .... I'm happy to forward some non-public youtube links to my Audi contacts to call attention to this unacceptable defect in an expensive option.
09-26-2017, 07:26 PM
#107
So a birdie at Audi is telling me that this issue we're all complaining about is similar to -- but not the same as -- the issue they addressed through the TSB that some have had applied to no avail.
The top-view camera setting persistence has not been a known issue to them, and this is probably why dealers are denying anything is wrong, or they're applying inconsistent attempts to fix the problem.
One thing that helped me to accurately communicate the issue to Audi is that I actually made a video showing what I set, what I did, and then what occurred the next morning, and I sent it to my contacts.
I wonder if a couple more of you want to do that .... I'm happy to forward some non-public youtube links to my Audi contacts to call attention to this unacceptable defect in an expensive option.
The top-view camera setting persistence has not been a known issue to them, and this is probably why dealers are denying anything is wrong, or they're applying inconsistent attempts to fix the problem.
One thing that helped me to accurately communicate the issue to Audi is that I actually made a video showing what I set, what I did, and then what occurred the next morning, and I sent it to my contacts.
I wonder if a couple more of you want to do that .... I'm happy to forward some non-public youtube links to my Audi contacts to call attention to this unacceptable defect in an expensive option.
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Johni2002 (04-02-2024)
09-26-2017, 08:02 PM
#108
AudiWorld Senior Member
09-27-2017, 05:07 AM
#109
Happy to help from my end too... I will try to get some imagery or video. But happy to help in any other shape or form. I own two B9s and the issue is clear with the S5 and not the Allroad.
09-27-2017, 05:54 AM
#110
AudiWorld Senior Member
ThatThat would be interesting as I'm sure they know what they changed in the cars or model year.