Boost Function Etron?
AudiWorld Member
Joined: May 2016
Posts: 574
Likes: 137
My main issues were the MMI bugs which were to be expected as an early adopter but the more frustrating part was Audi’s whole deny there’s a problem attitude. It took them a good 12 months to provide a software update but since then I’ve had another 3 applied in the last 3 months so seems they’re finally doing something to improve it and to be fair the number of MMI issues have decreased with every update. My Audi App is even more reliable contacting the vehicle within the last month.
I love the Audi brand and they make fine looking and good quality cars. Would I buy an e-Tron again? No, but not because of the car but because of the way Audi just played down the issues and made out they didn’t exist. They’re not a software company so be prepared to wait a long time to get bugs fixed
I feel sorry for the dealers as they’re on the front lines dealing with frustrated customers when in all honesty it’s the mothership causing all the problems by just not being upfront with its customers.
AudiWorld Junior Member
Joined: Jun 2019
Posts: 39
Likes: 10
@biff2bart So why are you so emotionally invested in me sharing my experience with my 2 eTrons? You seem very offended that I am saying the car isn't great. And yes the poll you refer to seems decent but it is a very small sample and still has 12% not buying again and the more current poll is nearly at 16% and keep climbing. Fundamentally this is an Audi fan site. I was a fan and openly admit I loved the two other Audis I've owned and frequented here for information. But on a fan site having anying over a 2 or 3% negative rate is shocking. That simply doesn't happen on other sites. I have several other cars from other brands and I can tell you that just doesn't happen. Perhaps the poor news I am bringing you that the failure rate on the mere 8,000 that have been sold in the US is considerably higher than any other modern car ravages your fragile view of Audi? Anyway, best of luck but please stop trying to insult people for sharing their experience. Lastly, suggesting that someone simply take a large loss and sell an inoperative car (yes they still haven't fixed it in the past 80+ days it has been at the dealer) so no I will continue to pursue the proper course of legal action to be made whole as I suggest anyone who simply doesn't want to be taken advantage of should.
AudiWorld Senior Member
Joined: Apr 2019
Posts: 1,138
Likes: 394
... but then, last week-end, somebody dragged me to a Lexus dealership. I looked around in disbelief at the pathetic tech, style, comfort and the shocking sticker prices. So I'm gonna shake my fist at the sky for a while longer and then I'll buy another Audi.
Thread Starter
2022 etron Sportbac
Joined: Apr 2020
Posts: 11
Likes: 0
From: New Jersey
yes faulty cell #26 - dealer needs to order tool needed for the repair - they will notify me when the tool arrives - it will take as long as two weeks once they start the repair.
AudiWorld Member
Joined: Jan 2004
Posts: 473
Likes: 43
From: Phoenix, AZ/Morro Bay, CA/Ashkelon, Israel
I have to say that Audi has been more than responsive in my experience, much more so than their Mercedes neighbors.
My father had a '84 Audi 4000 ages ago that needed a replacement transmission out of warranty. On a whim he sent a letter to AofA never expecting anything to come of it. Some time later a check arrived from AofA for the cost of the replacement.
And in our case the wife's TT had an ignition coil fail and catch fire 15k out of warranty. Not only did they replace all six coils, repair the wiring harness and reimburse us for the towing. This was after merely calling them once.
Mercedes, on the other hand, was far and away less responsive. We had an AMG with a dodgy satnav. It took eight visits, videos sent, hang ups by customer service and much wailing to get the dash unit replaced under warranty.
My father had a '84 Audi 4000 ages ago that needed a replacement transmission out of warranty. On a whim he sent a letter to AofA never expecting anything to come of it. Some time later a check arrived from AofA for the cost of the replacement.
And in our case the wife's TT had an ignition coil fail and catch fire 15k out of warranty. Not only did they replace all six coils, repair the wiring harness and reimburse us for the towing. This was after merely calling them once.
Mercedes, on the other hand, was far and away less responsive. We had an AMG with a dodgy satnav. It took eight visits, videos sent, hang ups by customer service and much wailing to get the dash unit replaced under warranty.
Thread Starter
2022 etron Sportbac
Joined: Apr 2020
Posts: 11
Likes: 0
From: New Jersey
My car has been at the dealer now going on six weeks since replacing one of the battery cells as we wait for all the battery readings to come down so the car can be released to me. The dealer has been very good with updating me along the way. My issue is with Audi, how can they put our a vehicle and not have the dealers have the proper tools to repair? I waited four weeks for the dealer to obtain the tool and and now my car has been there for an additional six weeks with no end in sight. This is not a good representation for an $80k car. I'll update upon receipt of my car.
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AudiWorld Junior Member
Joined: Jun 2019
Posts: 39
Likes: 10
@Jmazz unfortunately welcome to the club. The number of people that have lemon lawed their car is shocking considering the small number of calls sold. I wish you the best. I am still dealing with Audi of America at this point. My car was at the dealer for 4.5 months FYI. Just recently got it back.
AudiWorld Member
Joined: May 2016
Posts: 574
Likes: 137
I have to say that Audi has been more than responsive in my experience, much more so than their Mercedes neighbors.
My father had a '84 Audi 4000 ages ago that needed a replacement transmission out of warranty. On a whim he sent a letter to AofA never expecting anything to come of it. Some time later a check arrived from AofA for the cost of the replacement.
And in our case the wife's TT had an ignition coil fail and catch fire 15k out of warranty. Not only did they replace all six coils, repair the wiring harness and reimburse us for the towing. This was after merely calling them once.
Mercedes, on the other hand, was far and away less responsive. We had an AMG with a dodgy satnav. It took eight visits, videos sent, hang ups by customer service and much wailing to get the dash unit replaced under warranty.
My father had a '84 Audi 4000 ages ago that needed a replacement transmission out of warranty. On a whim he sent a letter to AofA never expecting anything to come of it. Some time later a check arrived from AofA for the cost of the replacement.
And in our case the wife's TT had an ignition coil fail and catch fire 15k out of warranty. Not only did they replace all six coils, repair the wiring harness and reimburse us for the towing. This was after merely calling them once.
Mercedes, on the other hand, was far and away less responsive. We had an AMG with a dodgy satnav. It took eight visits, videos sent, hang ups by customer service and much wailing to get the dash unit replaced under warranty.
I’ve given up speaking to anyone regarding the continued software issues the car has and will just ride out my lease as software issues probably aren’t enough for a lemon law claim. I’ll never purchase another Audi again and will be glad to see the day I can just hand the pos back to them.