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Software Update Failed

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Old Jul 3, 2019 | 11:29 AM
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Default Software Update Failed

Took my car in to get a new key fob programmed. Service said there is a software update for the Q8. Waited 2 hours and was told they will have to keep my car as the software failed to load. Gave me a loaner and said it may take til Saturday. Sucks!
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Old Jul 5, 2019 | 11:08 AM
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Originally Posted by udayp24
Took my car in to get a new key fob programmed. Service said there is a software update for the Q8. Waited 2 hours and was told they will have to keep my car as the software failed to load. Gave me a loaner and said it may take til Saturday. Sucks!
Did they tell you what the update addresses?
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Old Jul 5, 2019 | 11:19 AM
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They said there was an update for the OBD module. I just picked up the car and I swear it seems as though the throttle lag is completely gone. From low speeds or at a stop the car accelerates completely different than before.

My receipt says “performed software update for gateway”
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Old Jul 5, 2019 | 11:21 AM
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One more thing, they said the original software they had didn’t load and where sent a different version that loaded. How to find out that version number is beyond me.
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Old Jul 5, 2019 | 01:48 PM
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Very interesting. I had my q8 in last week for 10k service. Asked them to check the firmware and software for engine/transmission. They said all (original) is up to date. Also said there were no updates of any kind for the vehicle. Put in a call to my SA regarding this post. No response yet.
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