minieggs

Yes but does it ever drop-out

Deanerh

3.5 hour trip with one stop.

minieggs

That's great to hear. I assume your phone was in the wireless charging tray ? Which iPhone do you have ?

doctorharrison

I took delivery of my 2019 A7 in May and my free Audi Connect subscription expired this mid-month. I have never had any difficulties with CarPlay before or after expiration, other that when CarPlay self initializes and takes over the MMI, I ALWAYS lose my radio connection. As this is concurrent with starting the car and the loading process of the Shortcut's, I must wait until these fully initialize to touch the shortcut and start the radio. Sometimes even the gremlins render the haptic touch on the shortcut logo inoperable and I have to use the steering wheel voice command to activate the radio source.

Am I alone in this or do others experience the same or similar?

Deanerh

Mine has always done the same thing..if I turned off the car with it set to radio, when I start the car, the radio starts, but once the Carplay connection is made, it switches to that and I have to tap the radio icon to switch back. What's different about what you described is that all of that is happening after my MMI is fully up and running. For example, in the mornings the switch from radio to Carplay usually occurs after I've pulled out of garage and am heading down the driveway.

When you say "loading process of the shortcuts", do you mean the system icons that are on the left-hand side of the main MMI screen or the shortcuts you can add to the top part of the lower screen with the climate controls? Those do take longer to load, but I just use the radio icon on the upper screen which loads at the same time the radio starts.

Deanerh

Sometimes it was in the tray and sometimes it was just in the cupholder. I was streaming Spotify and using Waze. And its an iPhone X.

Deanerh

After a couple of weeks of flawless connections, I started having problems again where it would not connect immediately and even when I went to Connected Devices it would not always connect. Two “changes” happened at about the same time this started: I updated the phone to 13.2.3 and a couple of my kids came home from college and over the course of a couple of days wound up connecting with the car (I had established connections for their phones over the summer). In fact there were a couple times when we got in the car at the same time and the car went for her connection before mine. So I’m suspecting one of the two changes caused it to start glitching but not sure which one.

Yesterday when I got fed up with the problem, I deleted all of the other profiles on the car and then went into the phone and forgot the Bluetooth profile of the car. That seems to be the only way to also remove the profile of my phone from the since it was the only profile showing. Pressing and holding the one remaining profile won’t pull up a Delete option, but forgetting the connection on the phone will make it go away and will remove the CarPlay profile from the phone.

I then paired the phone again with the car and it’s back to connecting immediately. Only other drawback besides having to go through that is I had to go through the customization process again for the CarPlay icons.

dfrom

YES! I have been having this problem too. I have tried everything and it won't connect via bluetooth. Was working fine until my AudiConnect expired.

dfrom

How did you reach Audi Tech support? I'm going through my dealer and they are USELESS!!!!!

Deanerh

If you read back through it seems that it’s pretty common for your existing Wireless CarPlay connection to have problems once the AudiConnect expires. My suspicion is that when the phone creates the CarPlay connection profile for your Audi when it the AudiConnect is active, it gets created assuming that the data will be coming through the AudiConnect and not the phone data. When the AudiConnect is no longer providing data, problems ensue. If you go back and read some previous posts from me and others, the best results for fixing issues after your subscription expires is to go into both the car and the phone and delete all profiles and connections. On the phone that means in WiFi, Bluetooth and CarPlay.

I will still experience an occasional drive where the wireless CarPlay has issues but it usually straightens itself out. Seems to occur more frequently when it’s a drive after one when I had plugged the phone into the car via USB to get a faster charge than the wireless charging.